Reviews (330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this provider for premium, boutique‑level apparel quality, strong embroidery and printing, and robust private labeling that supports real brand building. Support is described as fast, human, and proactive, often fixing issues and optimizing designs. The Shopify integration and interface are seen as seamless and beginner‑friendly, with reliable automation. Merchants also appreciate reasonable turnaround times, quick resolutions to problems, and options to scale via POD and bulk/warehousing.
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I absolutely love working with Aplliq! From day one, Peter has been incredibly helpful and attentive, assisting us with every aspect of our collaboration. Their dedication to providing excellent service is unparalleled. We have formed a strong partnership and we are excited about the future, as we plan to continue working with Aplliq for many years to come. Highly recommended!
I have two companies and use Apliiq with both! I have updated my review because their customer service continues to be the best!
- PORNYHATS.COM
Thank you so much for your review.
The Apliiq team is super experienced in helping store owners design & sell amazing branded quality apparel and we are happy we were able to connect.
Best,
The Apliiq Team has got your back!
My company has been working with Aplliq for over two years. The company provides a variety of quality, well-priced products along with offering services such as embroidery, personal branding, and artists that help to ensure your designs are displayed as desired. Moreover, dropshipping is done expeditiously. All interactions with the Apliiq team, whether by chat, email, or phone, have been handled professionally and quickly. Anytime an issue arises, the team will go above and beyond to come to a resolution. This company is highly recommended!
Thank you for leaving a review! Apliiq is happy to support your brand!
I looked everywhere for a POD partner who offered high quality apparel and am so glad I found Apliiq! They have a great variety of high quality streetwear and hats for my store. They have a thorough design process, quick turnaround times, and great customer service! Highly recommend!
Thank you so much for your review! Your Apliiq team is so glad we've found each other!
Talk more soon,
Apliiq
After months of research to find the best PoD suppliers and vendors, we started our first drop-shipping business with Apliiq. They have not disappointed us the slightest bit!! Apliiq excels head and shoulders above anyone else by (a) providing a catalogue of exceptional materials, fabrics and garments, (b) customization of branding designs on the apparel, and (c) their relentless pursuit of extending outstanding customer services!! I most definitely recommend Apliiq to any new clothing brand company. Why? Because through them, you will get the best operational (PoD) services across the industry, hands down!
Thank you so much for your review! Since Apliiq is solely focused on apparel, it's taken seriously by offering the largest catalog of apparel & the best services to brand apparel!
Talk more soon!
Your Apliiq Team
I had great expectations for this energetic, young company, but I'm pulling the plug, and here's why:
1. Lagging Fulfillment and Turnaround Times: The fulfillment and turnaround times were nothing short of disappointing. Countless frustrated customers bombarded me with questions about the whereabouts of their orders. Despite Apliiq's claim of a two-week average turnaround from door to door (still too long), it often stretched to three weeks. At this rate, you risk losing your valued customers, mind you, this is during the less hectic months. I shudder to think what chaos the fourth quarter and holiday season timelines would bring, with a potential wave of irate customers left waiting for their t-shirts.
2. Customer Service Requires Urgent Enhancement: While customer service is somewhat acceptable, it desperately needs improvement. Live chat is agonizingly slow, and email responses are no better. Waiting for a 48-hour turnaround is common, and sometimes I had to send two or three follow-up emails to address a single issue.
3. Mistakes and Blunders: Yes, we all make mistakes, but Apliiq's frequency of errors and the timing of these mistakes is simply unacceptable. Several of my customers received soiled shirts, one received an unraveling shirt and a few received the wrong shirt. The process itself is part of the problem - Apliiq orders the shirts from vendors/wholesalers only after your customers have placed their orders. So, if one of those shirts is defective (which can be often) I'm sure they just print and ship that dirty shirt. An unwieldy business model at best. What are the alternatives? Apliiq suggests pre-purchasing printed shirts from them, so they can ship out quickly. But at that point, why even involve them? The ENTIRE allure of on-demand printing is to avoid such complications! Alternative #2, Apliiq suggests allowing them to print on ANY shirt they have available and if anyone knows anything about t-shirts, they know that they vary wildly in quality and many of them stink!
Declining Quality: I periodically ordered sample shirts from Apliiq to check my designs and received shirts with designs printed crooked and poorly printed. My theory is that they're onboarding way too many new shops and can't cope with the volume. And who pays the price? You, as your hard-earned customers walk away.
I had high hopes for Apliiq, but ultimately, they fell short. The team is undoubtedly kind-hearted, but they urgently need to overhaul their processes and logistics. Rapid expansion at the cost of small businesses like ours leads to dissatisfied customers and disappointment. If you're considering Apliiq for your t-shirt shop, think twice.
Ah Amy, thank you for your review. I am happy to fill in more details to provide some context. Most other merchants have no interest in printing their own stuff, so your comparison (to you printing your own shirts) falls a bit short for this type of service. Now for the details:
1) All fulfillment times are posted publicly on the website and they have improved every year of existence for the Apliiq print on demand app. 6 days average across millions of orders. Shipping time with bi-coastal shipments is 2.3 days average. There are always some orders that take longer than the average and some orders that are slower than the average, but that's where things stand.
2) I think any other merchant needs to simply read Apliiq's other reviews to know Apliiq's customer service is second to none. You can talk to a real person, who knows our business intimately, that can and is willing to help you, and genuinely wants your store to be successful. If you send an email on Friday afternoon, yes, it may not receive a reply to Monday am. 95%+ of tickets receive a response within 24 business hours.
3) This is print on demand, mistakes happen, but there were 4 mistakes (which we reprinted at no cost to you) for over 335 orders. That's about 1%, while it's a little over our less than 1% error rate, some of these reprints were for your customers that previously purchased transfers from your store, then were delivered a dtg product for subsequent purchases, because that's how your designs were setup. Also, Apliiq does hold stock for high volume products at each facility, but less popular products are ordered as needed. There are basic rules you can set if a base garment you are using is not available in stock and using a replacement garment is better than cancelling an order in most cases, but again the choice is completely yours to make!
Wishing you the best of luck with your store,
The Apliiq Team
Great products. Aren’t the best prices, but tons and tons of customization to make products your own. I was just told they have a VIP program, so 20% off fixes the price issue. Also, their staff is the best in the business. Legit the easiest POD program to deal with. The competitors are in the business of arguing about things they messed up. Apliiq never messes up and is constantly there to help you out.
Thanks for leaving a quick review. Please make sure you are looking at the dropship prices, not sample prices. The Apliiq app offers the largest catalog of high quality premium apparel products.
We look forward to supporting your brand.
-Your Apliiq Team
I have a had a phenomenal experience so far with Apliiq. Customer service has been overly helpful, attentive and quick to respond. They have helped me build the brand and adjust art work etc as necessary to ensure the best results. I cant be happier. If you want to personalize and label your brand, I highly suggest working with Apliiq. DFAmerican.com
I am almost at launch, and the journey with the Apliiq team has been amazing. They are generous with their expertise and prompt with their service. I even got a response from a “C-suite” person on a weekend, and although I am sure that was an anomaly, it did tell me that I am dealing with real people who want to provide the best chance at my success.
Thank you so much for sharing this. We’re honored to be part of your launch journey and really appreciate your thoughtful words about the team.
It means a lot to hear that our support, responsiveness, and willingness to share our expertise have helped along the way. We care deeply about the success of every brand we work with, so knowing that came through in your experience is incredibly meaningful.
We’re especially glad you felt that personal connection with our team. While weekend replies may not always be the norm, we’re always committed to showing up for our customers and doing everything we can to help them move forward with confidence.
Wishing you a successful launch, and thank you again for choosing Apliiq to be part of the journey.
Apliiq is the best! Highly recommend. Top quality products and super easy to get everything set up and going. The internal team is awesome and there to help. Don't waste any more time researching just install the app in Shopify and do the thing!
Thank you so much for the amazing feedback! We’re thrilled to hear you’ve had such a great experience with Apliiq.
It means a lot to know you’re happy with the product quality, the ease of getting started, and the support from our team. We work hard to make the setup process as simple as possible so brands can focus on creating and growing.
We really appreciate your recommendation and your encouragement for others to get started with Shopify and Apliiq. Thanks again for being part of the Apliiq community!
We were very impressed with the customer service! The team was incredibly fast and responsive right through their website. Made the whole process smooth and easy! Peter Lamb in particular!
Thank you so much for the kind review! We’re thrilled to hear our team made the process smooth and easy for you. Fast, responsive support is something we work hard to deliver, so it means a lot to hear that reflected in your experience. We’ll also be sure to share your shoutout with Peter Lamb — he’ll really appreciate it. Thanks again for your support!
