BookX Appointment Booking App

BookX Appointment Booking App

Reviews (616)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even without technical skills. It supports a wide range of booking models, including tours, classes, rentals, and multi‑day or seasonal bookings with capacity tracking and deposits. Many highlight flexible configuration, Google Calendar sync, and a useful free tier. Support is frequently praised as fast, patient, and hands‑on, helping with setup, customization, and complex booking logic.

September 14, 2026

Vihasini was very helpful and patient today. It is nice to know that there is help available when needed.

I was concerned though when I closed the sharing screen that there was someone else that was in the meeting that I did not realise until the end of the conversation.

Purple Train Creative Studio
Australia
7 months using the app
Logbase replied September 17, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

July 8, 2026

Tech support is always great and I always need them. This app is not terribly intuitive for me. I run a kayak tour company and this is almost perfect for booking tours. One can set many configurations. I'm not sure what would make it perfect, but it's good enough for what I need with a few moments here and there trying to remember where the thing is I need.

Basin Paddletramps, LLC
United States
About 1 year using the app
Logbase replied July 15, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

June 22, 2026

Can't use the app. Even though it claims to have a free version, trying to do anything with the app just prompts you to upgrade your account. You literally cannot use the app

My Store 3
United States
About 5 hours using the app
June 22, 2026

When setting up the website for my business, I needed a booking app that not only did calendar bookings, but also had the option to collect partial payments/deposits. After trying a couple apps that just didn't meet our business needs, I found BookX. It is so user friendly to setup, has so many advanced setting options, customizations to brand and their support chat is top notch, going above and beyond. I highly recommend them and can't wait to start getting bookings!

AFTR Studio
United States
2 months using the app
Logbase replied July 15, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

October 6, 2026

Really good booking app with many useful features included. The webchat support service is very helpful. They answer your questions quickly when you need a bit of help :D

Pop n Style
United Kingdom
11 months using the app
Logbase replied October 8, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

September 16, 2026

The app works brilliantly — absolutely love it! It’s easy to use, does exactly what we need, and the support has been excellent. Very responsive, helpful and great to deal with. Highly recommended.

Swim T3
New Zealand
2 days using the app
Logbase replied September 17, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

September 15, 2026

Great app for booking parties through my site. Great customer service.

Simple Airsoft
United States
11 months using the app
Logbase replied September 17, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

September 14, 2026

Fantastic service from Visasani today. //super helpful and knowlegable

NewaveSurf Australia
Australia
10 days using the app
Logbase replied September 17, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

September 14, 2026

THis was a great app for scheduling for my new shopify store. I was delighted and grateful that the customer service agent was patient and solved so many problems on a zoom call very efficiently. I am a lifetime customer and was glad to upgrade to the 2nd tier for maximum use. Thank you !!!!

Pilateshomework
United States
3 days using the app
Logbase replied September 17, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

September 12, 2026

This app is wonderful, i have used so many apps, but this is very user friendly, has all the features i wanted, and support is Super helpful. Vegnish Thank you!

Noura Al Homoud
Kuwait
About 1 month using the app
Logbase replied September 17, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.