BookX Appointment Booking App

BookX Appointment Booking App

Reviews (622)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value, flexible booking solution for tours, events, rentals, classes, and appointments. They like the rich features such as calendar, multi‑day, seasonal pricing, capacity tracking, and bundles, plus Google Calendar sync and customizable widgets. Performance is described as reliable and easy to set up. Many highlight fast, patient support that guides them through complex setups and custom flows, leading to long‑term use.

August 3, 2026

the agent was very helpful and resolved the issue.

Country Gal Thrift
United States
Over 2 years using the app
Logbase replied August 20, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

July 31, 2026

very helpful! Vidnesh was very knowledgeable and made process very easy for me!

Gut Reformation
United States
About 16 hours using the app
Logbase replied August 20, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

July 30, 2026

When I had a tech issue, they were very helpful and patient.

Nexus Veteran Consultants
United States
5 months using the app
Logbase replied August 20, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

July 23, 2026

very good contact and direct help with google calendar

Remoof Amsterdam
Netherlands
About 10 hours using the app
Logbase replied August 20, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

July 22, 2026

Setting this up was pretty easy... then I called to get my questions answered and in less than 20 minutes, a man named Vignesh got on Zoom and walked me through the rest of set up and BOOM! my product services can be booked. Thank you Vignesh!

New Jersey Espresso Mechanics
United States
9 days using the app
July 22, 2026

I was having trouble getting everything set up so I scheduled a call and spoke with Manaz, who was extremely knowledgeable, helpful and patient. He walked me through each step and helped me get my class schedule set up the way I wanted. I am so grateful

Love Energy Nature
United States
About 11 hours using the app
Logbase replied July 24, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

July 22, 2026

BookX is a reliable booking solution, and I would definitely recommend it to businesses looking for a flexible appointment and reservation system. The customer support team was quick, responsive, and very helpful in resolving my questions and providing assistance when needed. Great Experience!

Miry Project
Germany
40 minutes using the app
June 8, 2026

I had some very specific requests to help BookX work with our unique situation with our facility, our processes and capacities. I've used the live chat several times now and Pragateesh and Vignesh have been terrific help. When I was struggling to see the bookings in a special way, Vignesh patiently helped me set it up, one step at a time. He listened carefully and double-checked everything with me along the way to make sure he understood what I wanted. Then he created a way for BookX to work with Shopify to show me exactly what I needed to see. With this kind of service, it's a no-brainer: we'll be changing to BookX!

Bhakti Marga US
United States
13 days using the app
Logbase replied July 15, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

July 18, 2026

great service and very helpfull. was able to adjust to our unique scenario. we use a lot of the features such as seasonal pricing. multi-day and full day bookings and much more! I recommend this. good and fast service even on weekends

Leermans Verhuurt
Netherlands
About 2 months using the app
Logbase replied August 20, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

July 2, 2026

Vignesh S R was very helpful with the Book X app and setting up my services. He was personable, helpful and friendly with clear instructions on how to navigate, embed and use the app.

Earthly Essentials By Ciara
United States
About 22 hours using the app
Logbase replied August 20, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.