Appointment Booking App Propel

Appointment Booking App Propel

Reviews (148)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up with a clean, intuitive interface for many service-based businesses. It effectively turns products into bookable appointments, supports multiple services and group bookings, and offers Google Calendar sync, flexible scheduling, reminders, deposits, and strong visual customization. Support is often called the best on Shopify—fast, patient, and thorough. Pricing, including the free plan, is seen as affordable and impactful for growth.

January 28, 2023

Ik ben enorm tevreden van de snelle service. De reacties op de chat waren er meteen en als ik zelf iets niet kon dan werd er overgenomen door een medewerker.

LIGHTCOACHING
Belgium
About 1 hour using the app
February 14, 2023

Easy to handle. The design is also good and i enjoyed to set it up. Has everything for my needs. Very helpful customer service. So far i can just recommend the app.

Kolla.Berlin
Germany
About 3 hours using the app
Propel Commerce replied February 14, 2023

Hello friends at Kolla.Berlin,

We're glad to hear our app is helping your business! Thanks for the review, Dennis! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 1, 2022

Complete and functional app... nothing to envy the other paid ones, in fact probably this one is even better.
Plus the support is super! Fantastic support.. thank you

LoyaltyInk_Studio
Italy
2 days using the app
May 20, 2023

Great and easy app with very good service when you need help.

I started using it 2 months ago and when i need help the service is perfect. Also it is easy to use.

Would 100% recommend!!

Terracotta
Spain
2 months using the app
Propel Commerce replied May 20, 2023

Hello friends at Terracotta,

Thank you very much for the review, Sofia! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 2, 2023

I would not recommend this app, mainly for the customer support.

I ask the app's customer service if there was a way I could test the premium plan on a development store without having to approve the charge. They told me it was not possible but that I could pay for it, and if I did not like it I could ask them for a refund since they had a 30 day money-back guarantee.

I pay for the plan, tested the app for less than 1 hour, decided that it was not what I was looking for, and proceeded to ask for the refund. Now the app's customer service is telling me that I should talk to Shopify directly, and I have been trying to get the money back for a couple of days.

In this sense, I felt misled by the app's customer support, they made it look like it was easy to get a refund if I didn't end up using the app for my production store, but it has not been true so far.

Entreaguas Wearable Art
United States
6 days using the app
Propel Commerce replied March 2, 2023

Hi Camilo,

We're sorry to hear that it wasn't clear to you that the refund would be coming from the Shopify Support Team as they handle the billing charges. Shopify only allows us to refund app store charges once they're posted to your bill which can take several weeks. To ensure your refund is processed immediately, we recommend reaching out to Shopify directly.

We were happy to give you an exemption and let you try all the paid features and guarantee a refund if you didn't like the app. I can see that you still have our app on your store.

Please be patient and wait for the Shopify Support Team to refund you. Then please uninstall our app if you didn't find it useful.

- Leo @ Propel Commerce

November 20, 2023

very good app & dupprt

MariinCatering1
Estonia
1 day using the app
Propel Commerce replied November 22, 2023

Hello friends at MariinCatering1,

Thank you very much for the review, Hans! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 29, 2023

This app is incredibly user-friendly and offers exceptional customer support. It's highly recommended for its ease of use and immediate assistance when encountering problems. Overall, it's a must-have app that revolutionizes smartphone usage.

Coaching By Enise
Belgium
4 months using the app
Propel Commerce replied December 30, 2023

Hello friends at Coaching By Enise,

Thank you very much for the review, Enise! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

November 13, 2023

Amazing app with great customer service. I highly recommend this app!

The Sissy Market
Belgium
13 minutes using the app
Propel Commerce replied November 14, 2023

Hello friends at The Sissy Market,

Thank you very much for the review, Jens! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

July 19, 2024

No widget for HTML sites (can't embed into your own site)

LA Heart Training
United States
10 minutes using the app
Propel Commerce replied July 22, 2024

Hello friends at LA Heart Training,

Propel Appointments supports "shortcodes" so you can embed the Book Now button anywhere on your Shopify store.

It looks like you only had our app installed for a total of 9 minutes. Please reach out and we'll be happy to show you how to use the "shortcodes" feature with your shop.

- Leo @ Propel Commerce

March 16, 2023

Very easy to use this app. When I had a minor issue Leo helped me resolve that issue immediately. Has everything i need.

Honey B Esthetics
United States
About 16 hours using the app
Propel Commerce replied March 16, 2023

Hello friends at Honey B Esthetics,

Thank you very much for the review, Loren! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce