Appointment Booking App Propel

Appointment Booking App Propel

Reviews (148)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up with a clean, intuitive interface for many service-based businesses. It effectively turns products into bookable appointments, supports multiple services and group bookings, and offers Google Calendar sync, flexible scheduling, reminders, deposits, and strong visual customization. Support is often called the best on Shopify—fast, patient, and thorough. Pricing, including the free plan, is seen as affordable and impactful for growth.

Edited April 1, 2024

First time using an appointment scheduler. I thought I had it configured myself but alas I was wrong. I used the help/chat bot. I spoke to Tom and he responded quickly. Solved my problems fast. Up and running now. Thanks Tom.

Five Stars. Great help less than 30 seconds to respond with any questions.

Tricia's Gems
Canada
8 months using the app
Propel Commerce replied July 26, 2023

Hello friends at Tricia's Gems,

Thank you for the AWESOME review, Jon! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 1, 2022

We are still in the beginning stages of using this app but it is exactly what we are looking for so far. Tom from the support team has been extremely helpful and considerate. App is easy to use. My only small suggestion is to let us change the email address for our own confirmation notifications, not a deal breaker!

Honolulu Coffee
United States
13 days using the app
Propel Commerce replied September 1, 2022

Hello friends at Honolulu Coffee,

Thank you for your AWESOME review, Tyler! We really appreciate it. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 8, 2023

I ♡ how easily this app integrates with my site. When I was having issues with a new theme that was added to the site, Tom from the support chat helped me so fast that I thought I just did not give the system enough time to update. If you have a service-based business and need to set appointments I definitely recommend Propel!

BellzCouture
United States
7 months using the app
Propel Commerce replied February 9, 2023

Hello friends at BellzCouture,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 28, 2022

I needed an app that would let me book workshops & events for my brick & mortar. I didn't want to use something like eventbrite because I wanted to drive traffic to my website and make it seamless. I tried a few other apps but they were not as easy as this one to figure out with out having to be too computer savvy & it does exactly what I want it to do.

Proper Goods Shop
United States
2 months using the app
Propel Commerce replied November 28, 2022

Hello friends at Proper Goods Shop,

Thanks for the AWESOME review, Erin! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 18, 2022

My experience with the Propel Booking app is truly fantastic. It really has everything you could hope for in an app. It is very well designed and navigable. The onboarding session is extremely user-friendly and simple. And an added bonus for me was the immediate availability of Tom, the Propel rep who was there to answer any questions and thereby making a user-friendly experience even more amazing!!

Danny Gordon Art
United States
About 1 hour using the app
Propel Commerce replied August 18, 2022

Hello friends at Danny Gordon Art,

Thank you for your AWESOME review, Danny! You are very much appreciated! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 9, 2023

I use this to book appointments at my jewelry studio. I have been very impressed with how the app works - I can book multiple types of appointments, it synchs to my Google calendar, I can create time between appointments - it is very flexible. It has a great reminder system as well for the clients - email and SMS. I recommend this app! I have also been impressed with the support provided by the team that built the app, they are very responsive to requests.

Silverwork Studios
United States
8 months using the app
Propel Commerce replied June 12, 2023

Hello friends at Silverwork Studios,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 18, 2023

This app has literally made my life so much easier. It works seamlessly and is very flexible. The team has also been great for support. I needed a custom change made and the Propel team got on it and made it within hours. I tried several other scheduling apps and they were very clunky to operate and did not have a good user interface like Propel. It is nice to know that my customers have an easy time making appointments and I don’t have to worry about how it works.

Escape Room 66
United States
3 months using the app
Propel Commerce replied June 20, 2023

Hello friends at Escape Room 66,

We're glad to hear our app is helping your business! Thanks for the review, Taylor! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 8, 2022

Happy to have found this app. I compared all the scheduling apps and this one had everything I was looking for: allows multiple services, google calendar integration, complete control and customization. And the best part is that its currently FREE. Plus some awesome extras: ability to remove watermark, and quick customer service that has helped me several times already. They have gone above and beyond. I appreciate all the features and I couldn't be happier as a growing small business looking to schedule clients!

Cosmic Healing Shop
United States
7 days using the app
Propel Commerce replied July 8, 2022

Hello friends at Cosmic Healing Shop,

Thank you for the AWESOME review! We wish you all the best and more power to your business! 🚀

- Tom @ Propel Commerce

Edited June 14, 2023

I can't say enough great things about Propel Commerce! From the moment I started working with them, they have exceeded my expectations in every way. Their team is incredibly knowledgeable, professional, and dedicated to helping businesses thrive in the e-commerce world.
I have experienced a substantial boost in sales and efficiency since partnering with Propel Commerce. Their tools and insights have empowered me to optimize my online store, attract more customers, and maximize revenue. I am grateful for the positive impact they have had on my business.
If you're looking for a game-changing e-commerce solution provider and I highly recommend them to any business looking to thrive in the digital landscape.

Swim Lessons Toronto
Canada
About 1 hour using the app
Propel Commerce replied June 14, 2023

Hello friends at Swim Lessons Toronto,

Thank you for the AWESOME review, Javier! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 16, 2022

I have found this app relatively easy to use, and have been very impressed with the quick and personal customer service from Leo. I’ve had a few issues quickly changing my store hours to adjust for my schedule. And Leo has quickly been able to access my shop (with permission of course) and quickly fix any issue I am having. I decided to upgrade to the $15/month plan so that my clients could receive text appointment confirmations. Any frustration I have had with not quickly figuring out an issue with Propel has been quickly relieved by the FAST, courteous and professional customer service from the Propel team! I also have found it to look very nice and professional. It seamlessly incorporates with my Shopify site. A+++ Erica

shopransomjewelry
United States
About 1 month using the app
Propel Commerce replied November 17, 2022

Hello friends at shopransomjewelry,

We're glad to hear our app is helping your business! Thanks for the review, Erica! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce