SureCust Forms Builder, Locks

SureCust Forms Builder, Locks

Reviews (111)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, even on complex or multilingual themes, and “works right away.” They use it for wholesale/B2B registration, onboarding, returns, and contact forms, plus locking pages for approved customers. Features like conditional logic, custom fields, tags, metafields, redirects, and customer syncing are praised. Many highlight strong business value and describe support as extremely fast, hands-on, and willing to implement custom fixes.

October 12, 2026

This form builder app has been a fantastic solution for multiple sites where we've needed to build complex contact forms with conditional responses, file upload capabilities, multiple page forms, etc. I reached out to support to ask for a custom feature to be added, which they're actively working on and communication has been top notch. Highly recommended app for your custom form needs on Shopify.

OttLite
United States
17 days using the app
August 18, 2026

We've had a great experience using SureCust Forms Builder. The app is easy to configure and has helped us build a registration workflow that fits our business requirements.

The best part is their support team. They are very responsive, provide quick solutions, and are always willing to help. Whenever we had questions or needed assistance, they responded promptly.

If you have a unique business requirement that isn't available out of the box, their development team is also willing to implement custom integrations and custom features to meet your needs.

Overall, it's a great app with excellent support. Highly recommended!

Avery Dennison Corporation
United States
26 days using the app
SureCust replied August 19, 2026

Thank you for your wonderful review.

September 17, 2026

This app forces you to jump to the payment subscription screen, and you can't tap anything else.

USEDX
United States
8 months using the app
October 14, 2026

With the free plan, clicking on any feature redirects you to the subscription plans; you can't use the features without subscribing, effectively forcing you to pay. If you don't want to offer a free tier, just get rid of it—don't mislead people.

Bybarenova
China
9 months using the app
August 31, 2026

J'étais satisfaite de la prise en main pour la création de formulaires et après 5 soumissions reçues l'appli m'oblige à payer pour utiliser! Aucune possibilité d'accéder aux réponses des formulaires sans passer par le paiement. Honteux d'afficher Gratuit quelque chose qui ne l'est pas.

PAULOWNIA EN BEARN
France
6 months using the app
June 25, 2026

They've been very helpful and fast to respond to a request for the placement of a form. And the app is great as well, I was able to create a full and robust form with conditional logic.

Design By Nissa
United States
7 days using the app
June 17, 2026

Great customer support, walked me through everything I needed. Special shout out to Akash, very helpful and friendly.

My Store
United Kingdom
About 22 hours using the app
September 29, 2026

Excelente app para registros mayoristas. El servicio al cliente es lo mejor para solucionar problemas e implementar nuevas funciones.

Kalman
Chile
Almost 2 years using the app
September 29, 2026

This is a great app for building custom forms. The support team is extremely polite, professional, and helpful. They respond right away to user requests and edge cases. Highly recommended for anyone running a Shopify store!

idream-staging
Poland
About 2 months using the app
June 9, 2026

Great app with free plan option and solid support. They were quick to jump on a call and talk me through the entire installation process as well as help me customize some things to my needs.

Happy420 Africa
South Africa
1 day using the app
SureCust replied June 10, 2026

Thank you for your wonderful feedback.