SureCust Forms Builder, Locks

SureCust Forms Builder, Locks

Reviews (112)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a straightforward yet powerful solution for custom forms and access control, especially for wholesale and B2B. It’s easy to set up, works immediately, and supports complex workflows like dealer registration, returns, and page locking for approved accounts. Forms integrate well with Shopify accounts, look professional, and reduce manual admin. Support is consistently praised as fast, friendly, and highly willing to implement customizations.

August 5, 2025

Thanks for the great support! Your app is the only one I found that reliably works with traffic from Facebook and Instagram ads. Other contact forms — including Shopify's native form and popular form builders — didn’t work inside in-app browsers. Your form submits perfectly, even from Instagram, which solved a big problem for us. Keep up the great work!

SOUL
Germany
2 days using the app
SureCust replied August 6, 2025

Thank you for your wonderful feedback.

August 4, 2025

Absolutely sensational for what we need! We're able to restrict certain content to account holders only, it's easy to set up and customise based on our theme, and the customer approval process is simple.

The support team are incredibly responsive, and are actually willing to help create additional functionalities to suit exactly what we need - I've never had an experience quite like this with a shopify app... beyond 5 stars!!

Chronic
Australia
1 day using the app
SureCust replied August 4, 2025

Thank you for your wonderful feedback.

Edited April 30, 2025

We are using this app for new wholesale customer applications, approval and customer creation. The custom forms are flexible and highly configurable. I needed some form fields copied to the customer account fields when the customer is created, and the developers were very responsive to my needs and took care of it. Very impressive customer service!

Mountain Madness Soap Co. Wholesale
United States
6 months using the app
SureCust replied April 26, 2025

Thank you for your wonderful feedback.

January 15, 2025

This app has made it easily to solve authenticating possibly fraudulent orders. We use their email sign up form, but converted to a verification form and it has been perfect. Very easy to use and the best looking of all the custom form apps we tried. Highly recommend.

Gladfellow
United States
About 2 months using the app
SureCust replied January 16, 2025

Thank you for your wonderful review.

December 30, 2024

I found this app very useful for making custom forms and using them in my store. The custom form-making is full of several features with all the information types that I needed. And the Surecast team is also very helpful, providing support all the time. Thanks for developing this app.

TIMELEAF
South Korea
4 months using the app
SureCust replied December 31, 2024

Thankyou for your wonderful review

December 29, 2024

This app is exactly what I needed, and functions just as well (if not better) than all the other more expensive apps I’ve tried. I had a lot of trouble setting up my email notifications to my customers with the app for some reason, but customer service did it for me so fast!

WLM Wholesale
United States
8 days using the app
SureCust replied December 30, 2024

Thank you for your wonderful review

December 11, 2024

I used to use the Shopify form. But they don't have the features I need, like auto approval, customer tags and redirect to login.
This app is very good. I created custom forms for 2 of my B2B stores. It's easy to create, customizable and meets all my needs. I contacted support once for a customization and got a response in a second! They get the job done very quickly. I recommend this app!

Chiroflow USA
United States
12 days using the app
SureCust replied December 12, 2024

Thank you for your wonderful review.

October 3, 2024

Great product, direct integration with shopify and directly integrates with account verification emails sent through shopify. Perfect for wholesale stores that want to eliminate the manual collection of business info, and I love that you can automatically approve accounts, that makes the user experience 10 times better!

Keystone Crystals
United States
About 16 hours using the app
SureCust replied October 4, 2024

Thank you for your wonderful review

July 21, 2024

This is exactly what I have been looking for! I have a wholesale side of my shop for which I needed a better registration system. I was using a paid for app but as a very small business just starting out who only needed one basic custom form, I hated paying such a fee while I still had to use a workaround on my site to make the user flow not terrible(not great either).

SureCust fixed all of that for me! Within an hour of installing the app, I had a new workflow for my wholesale applicant that is streamlined and simple. Not to mention as a sole proprietor business owner with plenty to do to run the business, I was able to cut my administration flow down to two steps.

It does everything I need and is extremely fairly priced as their model is based on the number of custom forms you need.

As with other reviews, their support is polite, fast, and responsive. I had a couple of custom requests that they implemented immediately. As a UX designer by trade, I can't help but make improvement suggestions, to which the support team is delighted and eager to add to the app.

SHOWCASE
United States
About 12 hours using the app
SureCust replied July 22, 2024

Thank you for your wonderful review.

September 23, 2026

My preferred app for this purpose. I've been using this app for over a year on one wholesale site, and just installed it on a second one.

I had a bit of trouble on my second install, and their support was fast and responsive. They diagnosed a compatibility issue with a second app we were no longer using within a day, and we were up and running.

Brybelly
United States
1 day using the app