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I spent so much time and effort on AppScenic, sourcing products, adding them to my store, re-writing the descriptions, and doing market research. I decided that I would be fine with getting 0% discount to start (as their premium plan provides a better discount), and downgraded to their free plan. After 1 month of doing all of this work however, AppScenic just deleted all of my products from my store. I had an entire campaign ready to go including influencers, email campaigns, social promo (as I already have a community), but all of the products are just completely gone.
I reached out to customer service and their resolution to get my products back is to pay an extra $47 and redo all of the product descriptions. If they had provided some other solution or cared at all, I may have considered redoing all of the work.
During this process, I did some digging and found their premium products on other apps for free as well.
Hello,
We are sorry to hear about your experience, but as our customer support already informed you, you can not have products pushed to the store with a free account or process any orders.
So once you canceled your subscription and downgraded your account to the free plan, you also agreed to delete the products from your store.
When you click on the Cancel button, there is a big popup that opens, and you are asked to confirm one more time that by canceling the subscription, all products from our platform will be removed from your store.
It's stated very clearly on our pricing and subscription page that with the free account, you can't push products to your store.
Also, I'm afraid that once the products are deleted from your store, there is no way to recover their custom descriptions, titles, or reviews, as we do not have access to that data anymore.
You should have edited the products in our platform to be able to push them back to the store and restore their descriptions.
So, again, we are very sorry for this situation, and it's very sad that you can not recover your custom descriptions, but I'm afraid it's out of our control now.
Thank you for your understanding, and good luck with your dropshipping journey.
Regards,
AppScenic
I wish I had discovered AppScenic Marketplace earlier. The concept of this app is fantastic, and I like it a lot that I can connect all of my stores to just one account.
Works great, lots of products and suppliers
Amazing app, easy to use and works great! Totally recommend it. :)
amazing app
AppScenic is an awesome app that allows you to connect with platforms such as Shopify etc. It's very easy to set up and you can import products to your Shopify store with a single click. I can highly recommend this app.
Glad you are enjoying Appscenic.
We are adding top local suppliers every week from the US, UK, EU, and more.
This way, you can select from over 1 million quality products and enjoy fast shipping times (2-5 days).
I’ve been using this app daily and it’s been pretty reliable overall. The automation handles most of the backend work, which saves a lot of time. Product imports are quick and the syncing works without much effort. There are still small things to improve, but it definitely helps simplify running a dropshipping store.
Appscenic makes importing products and managing inventory effortless. It saves me tons of time and keeps my store running smoothly!
Lot of technical issues . No. Thanks
Been using this for a few weeks now and it’s been pretty smooth. The product sourcing is solid and I like that most suppliers are local, so shipping is faster. The AI tools help speed things up, especially for listings. Not perfect, but definitely worth it if you want to save time and keep things organized.