Reviews (1,684)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for extensive product customization, especially personalized or complex products. They use it for custom text fields, color swatches, bundles, conditional logic, additive pricing, and live preview tools. Many call advanced features a game changer while the free plan works well for starters. Support is frequently praised as fast, friendly, and willing to fix theme issues and even build custom solutions.
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As long as simple customizations are performed, it works ok. There are some common sense things that should be different, but for basic use, it works out of the box. Support team is willing to help most times, and they do some backgound work to make your theme work fine.
HOWEVER
I've had at least 3 times in the past year where my customizations changed behavior silently and we only noticed when customers complained.
Live Preview is a joke. It is a MVP at most. As soon as you try to do some real world customization preview you hit a wall of limitations. We decided to stop using the feature completely.
Again, the support is very willing to help and they do follow on most of the reported annoyances and limitations, but we're at a point where we need something that does not feel so patchy.
When you suggest a feature, it will mostly get ignored, or you will be presented with a development fee which does not usually make much sense. I asked for a very complicated "sort options A-Z" so we could sort our option sets instead of manually draggin them around in the list. One year later we're still dragging option sets to sort them manually.
Translations used to require CSV export, translation and import. Now you can do them manually in the app, but there's no option to do it linking a third party LLM API key or similar.
Again, it is starting to lag behind others. When it launched it got very quickly on par with other competing aps, but not it is no longer in the first line in terms of features.
Thank you so much for taking the time to share your experience in such detail! 🌟
We’re truly honored that you chose to give AVIS a try, and even more thrilled to hear that everything went smoothly during your switch. Lulla, Judy, Lucy, and our devs Dun and Henry will be so happy to know their support made a real impact!
It means a lot to us that our team could help you get back on track so quickly — and with even more features to work with. We’re always here if you need anything down the road.
– The AvisPlus Team
This App is great for my store, i had a few problems and custom designs i needed to make it work in my store and the support staff are amazing SAM and Dev JAYDEN worked with me until i was 100% satisfied with the look and feel i was after for my store. I would highly recommend this App not only on the features it offers but the support is 2nd to none.
Thank you so much for your fantastic review! 🌟
We’re so happy to hear that Sam and Jayden provided the support you needed to achieve the perfect look and feel for your store. Your satisfaction means the world to us! We truly appreciate your recommendation and are always here to help whenever you need us.
– The AvisPlus Team
My client and I are extremely happy with the flexibility and options that come with Avis Product Options, and have been so pleased with the wide range of product customizations that we have been able to achieve ever since implementing it on my client's website. There were a few items that I couldn't quite code correctly to change the tooltip and options colors, and I reached out to support for assistance. Sam was extremely kind and helpful with her assistance and communicated thoroughly throughout the process while her team was looking into the issue, and dev. Jayden was extremely efficient with the solution and had both of my issues corrected within a matter of minutes.
Thank you so much for your detailed and thoughtful review! 🌟
We’re absolutely delighted to hear that you and your client are happy with the flexibility and customizations offered by Avis Product Options. It’s great to know the app has helped bring your product options to life!
Big kudos to Sam and Jayden — we’re lucky to have them on the team, and they’ll be thrilled to hear your kind words. If you ever need anything else, don’t hesitate to reach out. We’re always here to support you!
– The AvisPlus Team
Our experience with Avis has gone above and beyond in every regard: applying it to products on our website, for our customer's experience, and providing customer service.
I'm learning more and more about Avis' capacity and started with a few listings to get comfortable with it. By doing so I've continued to expand my view on possible applications to our product lines. When I've come to think "I wish it could...." there usually is a way, and when I contact the Avis team they lead the way!
Avis has been the most incredible customer service out of any app. The team truly is there 24/7, they ask the right questions, dive into what it is we're doing with our brand, give concise guidance with examples and alternatives when it applies. I've had the pleasure of working with Aylin, Sam, Hena, and Emily, they all have been very knowledgeable and kind.
Our listings with their new options have already started doing well, I believe they give our customers more confidence in their purchases and also encourage/upsell.
All in all, Avis was a great find!
Thank you so much for your thoughtful and detailed review! We're absolutely delighted to hear how well Avis Product Options is supporting your product listings, customer experience, and overall business growth.
Our app was built to give merchants the flexibility to create powerful and personalized product options, and it's great to hear you're discovering new ways to use it as you go. We’re especially happy that features like conditional logic, add-on pricing, and customization capabilities are helping boost your customer confidence and conversions.
Your shoutout to Aylin, Sam, Hena, and Emily means a lot — our team is always here to make sure you get the most out of the app, and we love diving into each brand's unique needs.
Thanks again for choosing Avis — we're so excited to keep growing with you!
Best wishes,
Avis Product Options team
The product itself is amazing, lots of flexibility to create a unique user experience. What's more, is the support. The immediate chat support provided prevents bottlenecks if you just can't figure something out. A+ on support and guidance, thank you!
Thank you so much for your kind words!
We're delighted to hear that you're enjoying the flexibility of the app and our immediate support. Your encouragement truly motivates us to keep delivering the best experience! 💛
Best wishes,
Avis Product Options team
I've had nothing but excellent service using this product, the support and dev team go out of their way to assist with any requests or guide you through any issues you might encounter.
Seemless integration with my store and has increased productivity alot, I was using a different app for options previously which didn't work very great.
Switching to avis product options was an excellent choice! I used it for a few months, month to month and it didn't disappoint so I paid for the entire year upfront.
If you're looking for an excellent product options app with immaculate and speedy customer support you can trust, then look no further than Avis Product Options
Shout out to Emily, Sam, AYLIN and the dev KIERA they've been extremely helpful and have gone above and beyond every time I've had a support query with Avis Product Options
Thank you so much for the glowing review and for trusting Avis Product Options with your store! 💛 We're beyond happy to hear that the switch has been smooth, productive, and worthwhile for you.
Emily, Sam, Aylin, and Kiera will be thrilled to hear your shoutout — they always strive to go above and beyond, and it's amazing to see their efforts making a difference.
If you ever need anything else, we’re just a message away!
Best wishes,
Avis Product Options team✨
This app is everything we needed and more for our highly customized store! The app is easy to use, and the customer service is top tier. The Avis team is extremely responsive and will do everything they can to make sure your website is running optimally. Special thanks to Aylin, Anne, Hena, Hazel, Sam, and Lulla - you are all incredible!
Thank you so much for the amazing feedback! 🌟 We're beyond happy to hear that our app fits your store's customization needs perfectly and that you found it easy to use. Our team — Aylin, Hena, Hazel, Sam, and Lulla — truly appreciate your kind words and are thrilled to have been part of your journey!
If you ever need anything else, we’re just a message away. 😊
Best wishes,
Avis Product Options team
LUCY and the developer KIERA from the Avis Team were incredibly helpful! I needed some development work to update the styling of my new option button to match the original design of my website, and they nailed it. Once I gave them collaborator access, they quickly created and implemented the custom code needed. On top of that, they generously added free features to help me configure add-on charges for option values, along with an add-charge notification. The product is excellent, and the support team is fast, responsive, professional, and very friendly. Highly recommended!
Thank you so much for your kind words! 😊 We're thrilled to hear that Lucy and Kiera could assist you with your customization needs and that everything turned out just as you envisioned. It's great to know you’re enjoying the additional features as well! If you ever need further support, we're always happy to help.
Best wishes,
Avis Product Options Team
I use both their free and paid plans on multiple stores. I love these guys, it's so much easier to setup and use and it populates the variants nearly instantly where bold product options sometimes took 15 minutes. Also their support responds almost instantly. They're incredible and I absolutely love this company. I wish they had more apps to replace some of the terrible ones I'm stuck with.
10/10 use for all my stores.
Thank you so much for your amazing review! 😊 We're thrilled to hear that our app has made setting up and managing variants so much easier for you. Our team works hard to provide fast and reliable support, so it’s great to know you’ve had a great experience. We truly appreciate your trust in us across multiple stores! 💙
Best wishes,
Avis Product Options Team
This Avis Option app works really well, and has streamlined our custom order process. The back-end is very easy to use, and intuitive, plus the support chat is really great they fix any issues or help you out right away. Emily was great to help me out quickly. Highly recommend!
Thank you for your kind words! We're delighted to hear that our app has streamlined your custom order process and that you find the back-end intuitive. Emily and the team are always happy to assist whenever you need help. We truly appreciate your recommendation! 😊
Best wishes,
Avis Product Options Team