Reviews (1,684)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for extensive product customization, especially personalized or complex products. They use it for custom text fields, color swatches, bundles, conditional logic, additive pricing, and live preview tools. Many call advanced features a game changer while the free plan works well for starters. Support is frequently praised as fast, friendly, and willing to fix theme issues and even build custom solutions.

January 22, 2024

This was easy to set up. I use it for House Divided Bibs so that I can put all the variations on my listing. I can't do that with other platforms.

HappinessHomemade
United States
About 1 year using the app
Arisify Global replied February 28, 2024

Hi HappinessHomemade,

We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.

In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕

Best regards,
Judy
Avis Support Team

January 17, 2024

I love this app - it's been a MAJOR help to my shop when I needed a solution for listings with specialized options, while keeping a single inventory number across those options! It's easy to use on both the shop and customer side, and works exactly as described. When I reached out recently with a need to have selected options show on packing slips, the team was able to customize the app to do this for me within 24 hours - which was amazing.

Zeezee Textiles
United States
About 2 months using the app
Arisify Global replied February 28, 2024

Hi Zeezee Textiles,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team

January 2, 2024

GREAT APP. I have highly customisable items and the standard shop format just didn’t allow for enough variants to really give my customers the choices I offer.
After having the standard shop templates with a minor add on that gave some personalisation for about three years, I finally looked and found Avis to really extend the variants and give the full experience with the shop.
Take your time and plan the option sets and where to put them. I love that the option sets are created, then the products they relate to chosen. Even better than the Shopify process of cloning product in development and then updating one by one as changes are made.
I had one issue with the variant choices not displaying properly on the order confirmation email to the customers (my order details email was fine). I referred to the support team at Avis and had it all sorted in 48hrs. Over the new year period too.
I am sure Avis will make my new year just that much cooler and give customers more ability to spend more money on one product page quicker and clearer than ever.
Worth every cent.

Loretta Matthews Industries
Australia
5 days using the app
Arisify Global replied February 28, 2024

Hi Loretta Matthews Industries,

We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.

In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕

Best regards,
Judy
Avis Support Team

November 27, 2023

This is a great product, especially for the price. Almost everything is customizable and if something isn't you can ask one of their helpful staff members to implement it in the future. I wanted something changed on my site that wasn't able to be customized and within two days, the devs made it able to be changed. They are also continuously updating the app which is a great thing to see.

WonderPC
United States
11 days using the app
Arisify Global replied November 30, 2023

Good day to you, WonderPC!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Luffa
Avis Support Team

November 19, 2023

We were using another product options app for years but they stopped being responsive after a theme update. We spent a ton of time researching apps that would work with Ajax Cart, paypal payments (confirmed does work at checkout page), accepted shopify discounts on the checkout page and allowed customization including CSS options. I had additional changes that weren't available in CSS and they did it for me in a day. A++++ This IS the app for product options.

Adrenaline
United States
7 days using the app
Arisify Global replied November 30, 2023

Hi Adrenaline,

We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you.

In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕

Best regards,
Judy
Avis Support Team

October 28, 2023

TLDR: great customisation and options, do not use the add fee option as you will not receive the money if customer uses PayPal checkout

I have been using this app for a while, it is brilliant for easily adding customisation to my store, I have a lot of colour options and text customisation and this is perfect for adding options to listings and I will continue to use it for this. I have tried a lot of apps and this one is by far the most user friendly.

I do want to highlight, as I didn't realise until yesterday mid launch, that I do not suggest using this app and adding in any increase of charge for your items. I had done this on a large number of products and discovered yesterday that whilst the additional charges pull through to the Shopify checkout if someone checks out via Paypal these additional charges are removed and the customer is not charges the extra fee but as far as they are concerned have purchased the uplift. I dare not look through my orders and see how much money I have lost because of this. Whilst I don't believe that this happens if people use Shop or Shopify checkout I am no longer willing to take the risk and have removed all uplifts from the app.

If this gets fixed then I would rate this app 5 stars as it without a doubt the most user friendly, does everything customisation app I have some across.

Customer support have been helpful all times that I have contacted them.

The Grumpy Tortoise
United Kingdom
6 months using the app
Arisify Global replied November 4, 2023

Hi,
I hope this message find you well. I am Luffa from Avis Product Options Team.

First of all, we are really sorry for the lost of you and the inconvenience experience when using our app.
After receiving your words, the team has run through the app again to see if we can improve the feature and make up for your time with us. We sincerely apologize for the limitation of the add charge, this was partly come from the app and we want to take responsible for this. We have spent a few hours working on an alternative and really came up with a solution that is perfectly suit for you.
So we have sent you an email to clarify the issue and to address it promptly. Our team always wants to make sure to bring our beloved customers the highest quality product so the process might take more steps.

Your opinion matters and our team is all looking forward to hearing from you!

Best regards,
Luffa

October 4, 2023

Awesome app.
Just what is needed to handle cross product variants, color swatches and lots more. It's really easy to use and implement, quick response from support really helpful.

Only limitation I've accounted is that file upload is limited to images.

3D-Fixit
Denmark
About 1 month using the app
Arisify Global replied October 14, 2023

Hi 3D-Fixit,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team

Edited May 20, 2024

I like how the app works through the few years I've used it. Perfect for my products. Allows for size, color, pattern, style and multiple variations per item. Their support is really amazing and very helpful, very responsive, very caring.

Update, needed support for a few things and they are always so nice and fix the problem quickly!

Candy's Book Thongs
United States
About 2 years using the app
Arisify Global replied October 14, 2023

Good day to you, Candy's Book Thongs!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Luffa
Avis Support Team

September 26, 2023

If you need more variants that Shopify will allow by default this is the app you need. Easy to get started, easy to update and design and if you have an issue the customer service gets the right answer to your question. My favorite part: the Advanced Options and Conditional Logic.

HD Welding Hats
United States
4 months using the app
Arisify Global replied October 14, 2023

Good day to you, HD Welding Hats!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Avis Support Team

September 20, 2023

This is the app our website required.
The options available allow us to reach our customers with products they can customise to their own desire.

The Avis Product Options team offer great support and I'm noticing subtle changes alongside new additions to options.

Fantastic app

Treasure Trove Online
Australia
2 months using the app
Arisify Global replied October 14, 2023

Hi Treasure Trove Online,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team