Reviews (1,685)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for extensive product customization, especially personalized or complex products. They use it for custom text fields, color swatches, bundles, conditional logic, additive pricing, and live preview tools. Many call advanced features a game changer while the free plan works well for starters. Support is frequently praised as fast, friendly, and willing to fix theme issues and even build custom solutions.
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Lucy was a big help she deserves a raise get her one asap
Both Claire & Sam are great. They are so patient to guide me through every step, especially I'm a dummy in this stuff. If only I can give them 10 Stars.
Hele fijne app met een top klantenservice, ik werk al een poosje met ze en ze reageren snel en kijken gelijk met het team hoe tot een oplossing te komen wanneer je ergens tegen aan loopt. Aanrader!
I needed help making variant options have options and Claire carefully guided me through the whole process! Very grateful for the help and for helping me make the shop more user friendly. THANK YOU!
The app is uninstalled long time ago, but still they charge my account?
I want this resolved asap, please, because I did not used the app at all!
Hi Stani Geroi,
Thank you for sharing your concern. We understand how confusing billing situations can be, and we’d like to clarify that Shopify fully manages app subscriptions and charges on their platform.
We’ve already sent you a detailed email explaining the charge and offering a resolution. Please reply to that email so we can assist you and resolve this promptly.
We’re committed to handling this fairly and appreciate the opportunity to clear things up directly with you.
Best regards,
Avis Product Options Team
Have been using this app for years now, always a great experience and the customer service from Vivian & Henry was swift, top notch and efficient. Great app!
I've been having good experiences with support team so far - Lucy and Henry are responsive via live chat and get all my issue solved
Had an issue with a feature, I reached out to customer support and Sam was very helpful. With timely responses and accurate information it made working towards a solution very simple!
Aylin is very helpful, informative, and patient! Great experience with Avis customer service! I am not very tech savvy and they always help me figure out how to achieve what I need through Avis for my website.
Sam was incredibly helpful and knowledgeable. She resolved all of the issues I was having and helped me create exactly what I needed. Her communication was clear, she understood the complexity of the setup, and she made the whole process feel easy.
Highly recommend AVIS support - especially Sam!
