Reviews (1,686)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for extensive product customization, especially personalized or complex products. They use it for custom text fields, color swatches, bundles, conditional logic, additive pricing, and live preview tools. Many call advanced features a game changer while the free plan works well for starters. Support is frequently praised as fast, friendly, and willing to fix theme issues and even build custom solutions.

Edited November 1, 2025

I’d like to express my gratitude to the support team for their prompt and professional solution to the display issue. The work was done at a very high level. Excellent service! Thank you for your speed and professionalism!

MaxCoins
Ukraine
About 7 hours using the app
October 31, 2025

Great app and support! Aylin has been able to help implement all the changes I have needed in order to get this working perfectly for me :)

NEWLIFE
Canada
About 21 hours using the app
October 30, 2025

Easy to use and provided the perfect solution for my product customization needs.

TWO MOONS DESIGN CO.
United States
3 months using the app
Edited April 8, 2026

A great extension! By far better than other Custom Option extensions! My customer service agent Anne and developer Henry did a fantastic job resolving a minor technical issue. They were really quick and professional.

Modern Furniture 1
United States
5 months using the app
October 26, 2025

app is working so well and its exactly what I need for my jewelry business. Judy was very helpful!

Rising Sun Jewelry
United States
29 minutes using the app
October 21, 2025

Great customer service from Aylin today! I chatted through the app and they quickly showed me a solution to what I wanted to accomplish. Thanks so much!

CHATHAM & CARON
United States
About 1 month using the app
October 16, 2025

Judy was amazing! She was very professional, patient, and helpful throughout the whole process. She quickly understood what I needed and made everything so easy. Highly recommend her support!

PerfArts
United States
About 3 hours using the app
October 16, 2025

Had a very good customer service with Anne, it was very helpful, understood my problem straight away, one of the best service. Thank you

little sweet lab
Australia
About 1 hour using the app
October 6, 2025

I had some very specific questions & Lucy and Kiera went above and beyond to help sort my issues out and make everything run smoothly!! I've loved Avis for years & they made me love it even more. Highly recommend. SO many options for variants!

The Color Amber
United States
About 2 years using the app
October 6, 2025

The support team went above and beyond to help me resolve an issue with our checkout button that wasn't even caused by their app.

Hansen Honey Farm LLC
United States
3 days using the app