Reviews (1,683)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for extensive product customization, especially personalized or complex products. They use it for custom text fields, color swatches, bundles, conditional logic, additive pricing, and live preview tools. Many call advanced features a game changer while the free plan works well for starters. Support is frequently praised as fast, friendly, and willing to fix theme issues and even build custom solutions.
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A lot of work to setup it to discover that when you change the color in the app, the pictures doesn't change the color too. Besides, it creates a mess in your Packing slip.
Hi there — thank you for taking the time to leave a review. I’m sorry the setup felt like a lot of work and then didn’t behave the way you expected. I understand how frustrating that feels.
A quick clarification on what you’re seeing:
- The color/image change feature in Avis is designed for the front-end product page experience (what shoppers see while selecting options).
- After checkout, Shopify will always use the original Shopify variant image for Shopify Admin order view and packing slips. That’s Shopify’s default behavior, and right now there isn’t a way to replace those post-checkout images with option images.
That said, the selected option values are still saved correctly on the order — only the image shown in Admin/packing slip remains the variant’s default.
Our support team has already reached out to you by email with this explanation and next steps — please check your inbox. If you’d rather, contact us via Live Chat in the app or email help@avisplus.io and we’ll review your setup with you to ensure:
- The product page swatches work exactly as intended, and
- Your packing slip output stays clean and consistent with Shopify’s format.
Best regards,
AvisPlus Team
App is great. We have used for both product options and for ways to quickly inject messages into the templates. We can select which products we want the messages to appear on. Also, segmenting by customer profiles is really handy. The support team are extremely helpful (thanks Sam).
The most advanced variant app we’ve found, perfectly suited for our demanding store with hundreds of product options and finishes. Truly top-tier support and functionality.
I’m always having a great experience with the support team — any issues that appear are resolved immediately. Today I was assisted by Anne, and she was incredibly helpful.
Highly recommend this Shopify app!
I highly recommend using Avis — it’s a great app with very responsive support. They’re almost always available to help.
A big thank you to Judy and Henry for supporting me throughout the day and helping complete the custom functionality for my store. Much appreciated!
Avis Product Options, Variant provides outstanding service! The customer support team is excellent—very responsive and helpful. The app itself is simple, intuitive, and easy to use even for me that i am not tech-savvy. I highly recommend it to anyone looking for a smooth and reliable experience.
Ive been setting up my new website using Avis Product Options, the option sets i have created are quite complex. i switched from a few other apps and found the support from the Avis Team AMAZING, they have worked tirelessly to help create my perfect option set. Even with the backwards and forwards messages they continue to fix the problems. Really happy with the service and cant wait to complete more option sets for my other products.
Great free option to learn the app and let me meet the goal I needed to accomplish today of having a product upselling option. Has a lot of potential for upselling for my store and probably others, will be looking at the upgraded plans as I grow my store. Highly recommend.
Such an easy tool to use with exceptional service! Thank you Claire and Sam for being so kind and responsive. The team is very quick to solve any problem.
I'm using this tool for engraving add-ons, gift wrapping, and more. Super worth it!
As a shop that is based on apparel and customized products this app has been invaluable already. The ease of use and value for the money is exactly what we need. Support has been fantastic also. I have reached out about a few different support topics and the response time has been exceptional and the assistance fantastic. I have always been able to resolve my issues within a very short period of time. Resolution instructions have been very clear and very user friendly. Highly recommend.
This app has been a very useful extension for my site. At first, I had some trouble figuring it out, but the live chat system helped guide me step by step. AYLIN, my support rep, was extremely detail-oriented and helped me out immensely. I plan on upgrading in the future to meet my needs, as this app is very customer-service driven.
