Reviews (359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a time‑saving, AI‑driven tool for inventory planning across locations, replacing spreadsheets and Stocky for many medium to large stores. They highlight flexible forecasting and stock health dashboards, plus centralized purchasing and PO management. Performance is described as accurate and intuitive once set up. Merchants consistently praise onboarding and support, citing detailed demos, patient guidance, and workflow‑friendly customizations.
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超不错~
Great app!
very practical and excellent technical support
I was a little uncertain of how to set some things up so I booked a live demo with Darius and he explained everything perfectly.
Fantastic support and very promising features of the app - I am excited to start using it!
10/10!
Buen servicio atención al cliente.
I've been using Assisty for nearly a year. While the creators are clearly dedicated to providing good customer service, my experience with the app has been inconsistent. Despite its reasonable pricing, the app is plagued with bugs, which can be frustrating for those running serious e-commerce businesses. Reliability and trust are crucial in such tools, and unfortunately, Assisty falls short in these areas. I gave it an honest try, but it's not suited for businesses that require consistent performance.
Thank you for sharing your concerns—we take feedback like this seriously, and we’re truly sorry for the frustration you’ve experienced. We’d like to clarify a few points and make things right.
First, regarding the mention of additional payments for features: The new functionality in the Replenishment Center is currently in beta testing and not a paid upgrade. It’s only being rolled out selectively when merchants request it, at no extra cost. We apologize if this was unclear, and we’ll ensure better communication moving forward.
We’re also deeply sorry for the bugs and lack of responsiveness from our support team. This falls short of the service we aim to provide, and we’re actively addressing these issues with our development and customer service teams. If you’re open to it, we’d love to troubleshoot any problems you’ve encountered—please reply here or email us directly at customer.services@assisty.ai, and we’ll prioritize your case.
Your satisfaction means everything to us, and we’d hate to lose you as a customer. If you’re willing, we’d appreciate the chance to regain your trust. Either way, we’re committed to improving based on your feedback.
Sincerely,
Assisty Team.
Rio was able to help me understand how to use this app. Which is really helpful to beginners. This app basically will help you on how to forecast and more on reports on your inventory. But the down side in the basic plan the purchase order process is not yet included. You will need to avail for the Premium.
Jasmine was very helpful this app will help me see the replenishment management and watch the stock levels.
Fantastic reporting app, has a comprehensive list of any report you may need. Support is really fast and helpful also!
I needed to enable one of the advanced reports which took less than a few minutes. They were very responsive and helpful.
