Atlas Pickup Points
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Application efficace, et surtout service client disponible, à l'écoute et rapide !
support très réactif et professionnel
The app is quite expensive for what it offers in terms of features and functionality. There should be a light version available for up to $10 with certain limitations, such as a maximum of four courier companies. I didn’t expect that at such a high price, I would still have to pay for Google Maps API calls.
Thanks for the feedback! We noticed the app isn't fully configured on this store yet - if you need a hand getting everything set up, we're happy to walk you through it.
Regarding Google Maps - those costs come from Google directly and apply to any pickup points app. The good news is Google offers a generous free tier that covers most stores, and we optimize API usage on our end to keep it as low as possible. Happy to take a closer look at your specific case if you'd like.
The idea of a lighter pricing tier is noted - we appreciate that kind of input.
Feel free to reach out to support@talecommerce.com - we'd love to help you get the most out of Atlas.
Best regards,
Patrick
Great app — it works exactly as expected, and the customer support is very responsive.
hard to connect shipping information in order for Shipdock app to create shipping labels
Hi Jiri, thanks for the review. This was only just published by Shopify, but we reached out to you directly back in December right after you contacted us and followed up twice since - unfortunately we haven't heard back.
Atlas saves pickup point data to orders in multiple ways (metafields, custom attributes, shipping address), so Shipdock should be able to read it. I can see you're still using the app, so if the Shipdock issue is still relevant, we're happy to jump in and help troubleshoot.
Feel free to reach out anytime via in-app chat and we'll get it sorted.
~Patrick
Great app. Works well with many couriers and devs are always at hand to help with setup. Recommended
J'aimerais pouvoir prioriser l'affichage de certain transporteur. Prioriser chronopost à Mondial relais par exemple.
Bonjour Jean-Baptiste,
Merci pour votre retour ! Réorganiser l'ordre des méthodes de livraison est tout à fait possible, et je serais ravi de vous aider à le configurer. Je vous ai envoyé un email à ce sujet mais je n'ai pas encore reçu une réponse. Puisque vous utilisez toujours notre application depuis plus de 8 mois, j'aimerais m'assurer que vous en profitiez pleinement. N'hésitez pas à répondre à mon email ou à nous contacter à support@talecommerce.com, et nous réglerons cela rapidement.
Cordialement, Patrick
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Hi Jean-Baptiste,
thank you for your feedback! Reordering shipping methods is certainly possible, and I'd be happy to help you set this up. I sent you an email about this but haven't heard back yet. Since you're still using our app after 8 months, I'd love to make sure you get the most out of it. Please feel free to reply to my email or reach out to support@talecommerce.com, and we'll get this sorted for you right away. Best regards, Patrick
The best app so far on shopify, and the support team is awesome as well. They literally take every challenge every query seriously and help the merchants on spot. This is really really amazing. I 100% recommend if anyone wants to use the Pickup point finder in EU on their checkout, this is the best APP on shopify.
Patrick and the rest of the team provide the best service I've come across - no matter how small my ask is, they've been super helpful in sorting out the issue.
Explanations are always polite, friendly and detailed, and they even got in touch with us once they had built a feature we had inquired about!
This may be the best app team I've ever encountered on Shopify! Keep up the great work, guys!
Patrick is fantastic with his support, added a now courier integration for us and was so patient getting it all sorted. Every nitpicky issue I've had has been resolved super quickly
