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This is the app that I have been looking for for years, and I am so glad that I found it! We sell fabric in our brick and mortar shop, and having our website with Shopify has meant that we couldn't sell in fractions of yards on our website which has always been a frustration. But now we can!
The customer service has been spectacular, and all of the (very tiny) issues were taken care of with so much attention. They clearly want their app to work well, and that they care about it being as good as possible. And, it is!
This was exactly the app I was looking for. I sell fabric in meter unit and it was really hard to keep track of inventory when you have a maximum and minimum length for a product. But this app has everything you need it, plus you can add unit increments which is great.
Their support is so quick to respond and they fixed my issue within minutes. Moreover, they actively hear the feedback and work on anything that needs fixing. They also helped me add a preset rule that I required for my store.
Exceptional service by sophearom (as displayed in the email)
We sell fabric which is in partial #s such as 1/4 yard and 1/2 yard. App makes it very easy to use and you just tag the items you want as not all our items are partial#s so the ones that don't need partial #s show up as whole numbers.
We had some questions for the app developer and they responded with an hour each time and fixed the problem ASAP!!
Highly recommend if you need partial#s!!
At last, we've found an app that can cope with inventories and selling by weight properly on our online store.
Atomic POS (specifially Sophearom) has been the best supporting developer I have dealt with since we started on Shopify 7 years ago.
They got back to messages almost immediately and had excellent communcations skills. They took time to understand our needs and worked tirelessly until we had a solution that was perfect.
We sell items by weight (malted barley) on our online store and needed a way to track inventory over around 100 products (each with 100 different weights).
We had an app that worked OK but it didn't account for inventory - so we could too easily over-sell.
Atomic POS customised their app to work together with our current app within a few days.
We've literally been searching for years for an app to do this - and now we have one. There were lots of solutions for POS but none for online stores.
Don't hesitate to get in contact with Sophearom at Atomic POS if you want any help with their apps or need things customising.
I'd 100% recommend this app and Atomic POS.
Jonny (founder / owner Brewkegtap)
Thank you Jonny for your incredible review and kind words!
I had a need to have specific measurement options added to my website. The basic Shopify App did not have a suitable/easy way to accommodate my requirements. I tried programming the extra features myself, but Shopify was not able to process my needs properly.
I also tried to contact 2 other Shopify experts to help me with my needs, but we were never able to get in sync in order to discuss my needs.
I found Atomic POS (Sophearom), and he was very prompt to answer. His communication skills are excellent..
He was able to understand my needs and requirements, and within a couple of days he had a solution that met my needs, which I had not been able to resolve previously for several months.
I am happy to recommend his services, and I am certain I will be using him again in the near future to add more functionality to my website.
Thank you Thomas, it’s been great working with you!
The team behind this app is incredible, they’ve been beyond responsive and handled every single one of my requests lightning-fast. Any time I needed a fix or had a specific question, they jumped on it immediately. It's rare to find this level of support these days. Huge thanks to the team for being so helpful.
Super responsive developer team! Emailed them about some settings my team was having trouble with, they emailed back within a few hours and added the features I needed within a day or two. Excellent communication throughout.
I had a little trouble figuring out the right plan, and the staff was amazing. He guided me through the process with multiple phone calls whenever I needed them!
App works exactly like it should. If you do have any issues the customer service is excellent with very quick response times. Sophearom is awesome and quick to help out.
App is intuitive/easy to understand and, according to my experience, works better than other apps in this space.
Support (Sophearom) is very responsive and excellent at resolving queries/issues.