Reviews (167)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful yet easy-to-use attribution and analytics tool for recovering abandoned carts, growing email lists, and boosting Klaviyo/EDM revenue. They highlight clear multi-channel, multi-touch tracking that reveals true traffic and conversion sources post‑iOS 14, helping reallocate ad spend and improve ROI. Many prefer it over major competitors and praise the fast, proactive support and tight Shopify/Klaviyo integrations.
Refine
-
By rating
We've only been using Attribuly for a short time, but results so far seem good. Set up took a little while, but Alex has been very helpful through the process. The only negative is the pricing is quite high, however Alex was helpful allowing up to understand it beforehand. Will keep you posted with an update once we see fully if the results are worth the cost!
It's excellent; highly recommended.
Thanks for your kind review.
Please feel free to reach us if you have any questions.
Helped us get better visibility into our funnel and make more informed decisions with ad dollars.
Thanks for your review. Attribuly improves your ROI even higher by connecting your AI agent to our MCP server. Interested? Talk to us :)
价格有点高
Thanks for your kind review :)
Using Attribuly for a while, and it’s been really helpful for understanding where our conversions are actually coming from.
Thank you for your review :)
I have tried many attribution vendors include triplewhale, northbeam, and many anonymous visitor identification services, and this is also the best
Your review means a lot! We hope that Attribuly's attribution can help increase LTV and profits.
We had high hopes for the Atrovyli app on Shopify, but what we got in return was heartbreak. We invested time, money, and trust—only to be met with disappointment and frustration. The pricing is outrageously high for what you actually get. There’s no real value, no meaningful return on investment, and the results were weak at best.
Alex, who was supposed to guide us, was completely unreliable. He scheduled meetings and didn’t show up, ignored our messages, and showed zero empathy or accountability. It felt like we were shouting into the void.
To make matters worse, they work with shady partners. In our case, this led to real damage and a loss of trust. When we asked for a refund due to a clear calculation error, they refused to take responsibility or even meet us halfway. No apology, no understanding—just cold indifference.
This experience left us feeling drained, disappointed, and frankly betrayed. We wouldn’t wish it on anyone.
I'm sorry to hear you had a bad experience. However, I would like to clarify that it would be unfair to use a negative review to force unreasonable demands.
You have the final authority to review the subscription terms, and your consent signifies that you have been informed of the terms. Since you have already used the software, the billing can not be refunded. If there is any misunderstanding between you and your consultant, please communicate with them to resolve it.
In the end, I uninstalled this.
Attribuly is a decent ROI tracking tool, and I really liked its ability to display live events on my website in real time. Unfortunately, there are three major downsides that made me stop using it.
1. Unpredictable and expensive pricing – It charges $0.50 per 1,000 events. For websites with many SKUs, this becomes extremely costly. Even with only 1,500 monthly visits, I still had to pay over $40/month, which is far from friendly for new sites.
2. Live event bug – When the data volume increases, the live event feature fails to correctly display all events from the same day.
3. Lack of customer support or no support at all – I once submitted a ticket about Facebook’s crawler consuming a large number of live events. It took over a week to get a reply, and the issue was never resolved.
In short, while Attribuly offers some genuinely useful features, the frustrations far outweigh the benefits.
Bought several plans of Attribuly for our brands. We have been into this type of software for tracking e-commerce ROI for about 6 years. Attribuly has in a very short span of time developed features that closely match the competition in this space, and quite impressed with the capabilities of the app already. Their support is very quick and their roadmap is exciting. Highly recommended!
Terrible experience: Beware before choosing this app
I downloaded their free trial and was shocked when they charged me $4800 right after the trial ended without any warning! Upon realizing the mistake, I immediately reached out to the support team to request a refund and switch from a yearly to a monthly subscription. Unfortunately, their response was disheartening – they outright declined my refund request.
Adding to the frustration, the app's data reliability poses significant concerns. Surprisingly, my pixel's data tracking significantly plummeted after connecting to your server. Additionally, there is a notable disparity between the data collected in the app and the data uploaded into my Google Ads account. This discrepancy further hindered my ability to trust the accuracy of the data provided by the app. What's even more disappointing is the lack of effective customer service. Rather than offering assistance, the support team merely points to their data rules as an excuse.
The misleading payment systems, substantial financial losses, unreliable data, and unhelpful customer service has left me deeply dissatisfied with this experience. Don't waste your time on this app.
