Auction Today
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (326)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, feature‑rich auction solution that keeps customers on their store and integrates well with Shopify. Some mention setup challenges, but say support responds within minutes, even on the free plan, and will jump into their store to fix issues, embed widgets, and provide step‑by‑step guidance. Once configured, merchants find it intuitive, smooth, and effective for engaging, multilingual auctions.
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Awesome service, helped me real fast with my set up! Shout out to SAM!
great app and great support from Sam
Sam what quick to help with exactly what I needed. He was detailed and informative and I appreciate the great customer service.
We are new to auctions and this Auction Today app looked promising. As the reviews stated their team (Sam) got ours up and running with ease. We look forward to continuing through this process and enjoying this addition to our site. Thanks.
(Review updated May 2026)
I previously rated this app 5 stars because the customer service was responsive, and I eventually upgraded to a paid plan. Unfortunately, things changed significantly after the recent update.
Since the update, we’ve experienced multiple bugs and urgent issues. One major problem caused emails to be repeatedly sent to us and our customers every 30 minutes after auctions ended, at a point resulting in getting 20 emails every half hour.
What disappointed me most was the lack of urgent support. After explaining the severity of the issue, one response from the team was “ok strange,” and we received no meaningful follow-up, explanation, or apology for over two days till now (while this review is being written).
I understand bugs can happen after updates, but better testing and faster communication are essential, especially for paying customers. I’ve now unsubscribed and started exploring other options.
Thank you for sharing your feedback, and we sincerely apologise for the experience you had following the recent update.
As soon as the issue with repeated auction emails was reported, our team immediately began investigating it and kept you updated throughout the process. Since the issue appeared to be isolated specifically to your store, it required deeper investigation and additional time to accurately identify the root cause and implement a reliable fix. The issue was also reported over the weekend, but despite this, our team worked to prioritise it as quickly as possible.
We completely understand your frustration, especially given the impact this had on both you and your customers. While bugs can unfortunately occur after major platform updates, we take incidents like this very seriously and are continuously improving our testing and monitoring processes to minimise such situations in the future.
We truly appreciate the support you showed us previously and are sorry that this experience changed your perception of the app. If you are open to it, we would still love the opportunity to regain your trust and continue supporting your store moving forward.
I am new to this app, but so far I am loving it! GREAT customer support, and integrates with my Shopify admin. I love having a different experience to offer my customers, and still keep them on my own website!
Very easy to get going with an intuitive flow and the support is excellent. The personal support is 5/5 ★
the support was amazingly fast and got me up and running very quickly. Thanks to all the staff who helped me
Not only the app doesn't have so many necessary options, but also it has the most awful support team through our store apps. When we asked for more options that the app must have, they called us rude. I had such a bad experience to continue paying for this app.
Thank you for your review. We appreciate you reaching out to our support team for assistance with customizing your auction, which you needed to start within 30 minutes. Despite the tight timeline, our support and tech teams did their best to accommodate your request.
We're truly sorry to hear that your experience did not meet expectations. We take your feedback seriously and will thoroughly review the situation to ensure we improve our support moving forward. Your satisfaction is important to us, and we appreciate the opportunity to learn and enhance our service.
Absolutely an excellent app! We receive quick responses to all our questions, and custom developments tailored to our needs are implemented rapidly. Most importantly, it features an easy-to-use interface with a simple design and great potential for further improvement. Keep up the great work!
