Auction Today

Sam was awesome and super helpful! 10/10 help!!!

Great support, but technically not yet mature enough for professional auctions.

We have been using this app for almost two years now. I tested it in the beginning, but at that time I already felt that it was not sufficiently developed and that many workflows were simply too inconvenient. I still kept the subscription active because I generally like to support good apps and developers, and I hoped that over time the app would improve significantly.

Now, after all this time, I decided to seriously give it another try. Unfortunately, I have to say that, from my perspective, very little has changed over the last two years. The support is genuinely fast, friendly, and helpful — and that deserves clear credit. Also, from the customer’s point of view, the bidding process inside the intended bidding window works well, including language adaptation. That part is done nicely.

However, from a merchant’s perspective, the app is still far too uncomfortable to work with. Many important functions are missing, some workflows are unnecessarily complicated, and for anyone who wants to run auctions seriously and on a regular basis, the system is, in my opinion, only suitable to a very limited extent. If you only want to run two or three auctions per week occasionally, it may be fine. But if you want to operate auctions professionally and at scale, you will reach the limits very quickly.

We ourselves have been running online auctions since 2002 and, for many years, have continuously handled at least 1,000 auctions per month on a large well-known auction platform. With that level of experience, it becomes very clear that there is still a lot of unused potential here.

My honest opinion is this: the support deserves 5 stars, but the technical development of the app is closer to 3. Overall, I am giving 4 stars because I want to be fair. Unfortunately, there are hardly any real alternatives in the app store, otherwise the benchmark would probably be even higher. Usable for smaller-scale use, but in its current form rather disappointing for professional sellers.

Professional sellers are not looking for the cheapest solution, but for a technically robust and convenient one — and many would gladly pay significantly more for that.

Very quick response, very helpful team. Sam is excellent and professional. Love this app!

Tansy was absolutely amazing to work with! She went above and beyond to help me successfully launch auctions on my website and made the entire process smooth and stress-free. Her knowledge, patience, and attention to detail really stood out. Any time I had a question or ran into an issue, she was quick to respond with clear solutions and guidance.

Thanks to Tansy, everything is now working perfectly and exactly how I envisioned. If you’re looking for someone reliable, knowledgeable, and truly dedicated to helping your business succeed, I highly recommend Tansy!

Sam was very helpful went out of his way to make sure its live and working on my site

Great support via the chat option. I am testing out the functionality and was struggling to get the auction widget to show. Sam very quickly jumped on my issue and resolved it immediately - thank you!

Excellent customer support. Sam was quick, and helped every question I had.

Support was efficient and effective. It's great to have live solutions to problems.

No bs the customer service was crazy helpful!

I just started using the Auction Today app. The customer service is unsurpassed, the best I have ever experienced, period. I am not tech savvy; the support team went above and beyond to assist me with setting up the app and my auction.