Reviews (764)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this fully free app covers basic multi-currency needs well. It auto-converts prices by visitor location, runs smoothly, and is easy to install and configure. Many highlight that it’s especially useful for stores without Shopify Payments to offer a more professional multi-currency experience. Support is frequently praised as fast, patient, and knowledgeable, with live chat helping quickly with setup, widget configuration, and theme issues.

December 28, 2024

Amazing support, much better than the previous one I was using

nz beauty
United Arab Emirates
25 minutes using the app
Nova Apps replied January 1, 2025

Thank you! We're so happy to hear our support is making a difference. We’re here to help anytime! 😊
- Kevin & Nova Apps Team

December 19, 2024

Izzy was incredibly helpful and went above and beyond to solve my issues in a timely manner. They were attentive to my concerns, listened carefully, and provided clear, effective solutions. I was impressed with how quickly they addressed each challenge and ensured everything was resolved to my satisfaction. Izzy's professionalism and dedication to assisting me made the entire experience smooth and efficient. I truly appreciate their support and the exceptional service they provided.

Retros.ae
United Arab Emirates
Over 1 year using the app
Nova Apps replied December 26, 2024

We're so glad to hear that our support team went above and beyond to help! Your kind words mean a lot to us, and we're thrilled you had such a positive experience.
- Kevin & Nova Apps Team

December 6, 2024

Jon was super patient and helped me a lot today!
Great app and support!
Thank you!

ThePompHouse
Bulgaria
7 months using the app
Nova Apps replied December 8, 2024

Thank you! We’re so glad we could assist you and make your day easier. Always here to help! 😊✨
- Kevin & Nova Apps Team

November 26, 2024

jon is very helping guy

FLEXFIVE JEWELS
India
About 1 hour using the app
Nova Apps replied November 27, 2024

Thanks for the feedback! We're thrilled you found our support so helpful. 😊
- Kevin & Nova Apps Team

November 8, 2024

Great app and great customer service! They answered my questions right away and I was able to get everything sorted in just a few minutes.

Una Artesana
Philippines
25 minutes using the app
Nova Apps replied November 11, 2024

Thanks for the feedback! We're thrilled to hear our customer service was quick to assist and got everything sorted for you swiftly. 😊
- Kevin & Nova Apps Team

October 30, 2024

Alex was incredibly efficient in assisting me today. The app is very helpful and free. Recommended

Buddha's Flowers
United Kingdom
40 minutes using the app
Nova Apps replied November 4, 2024

Thanks for the recommendation! We're glad you found the app helpful and our support efficient.
- Kevin & Nova Apps Team

October 19, 2024

Nova Multi-Currency Converter is simple and easy to use, with excellent and responsive customer support.

A Warm Hug
India
About 14 hours using the app
Nova Apps replied October 21, 2024

We're thrilled you're enjoying Nova Multi-Currency Converter and our support! Thanks for your fantastic review! 🌟
- Kevin & Nova Apps Team

Edited July 18, 2025

It was a great experience. Thank you Michele.

Spaza World
South Africa
10 months using the app
Nova Apps replied September 23, 2024

Thanks for the compliment! We're glad you're happy with our customer support. 😊
- Kevin & Nova Apps Team

September 14, 2024

Thanks Rain for your help and support.

MOON
Egypt
19 minutes using the app
Nova Apps replied September 16, 2024

You're welcome! We're always here to help and support you. 😊
- Kevin & Nova Apps Team

September 9, 2024

Amazing app you will not regret how easy and quick it is to integrate. Big thank you for making it free as it is so helpful for a small business like mine to look more professional! The customer service Therese was soo prompt to respond and helping in great detail. Thank you so much!

Muda Island
Indonesia
3 days using the app
Nova Apps replied September 10, 2024

So happy to hear our app is making a difference for your business! Thanks for the amazing feedback, and we're always here to help! 😊🌟
- Kevin & Nova Apps Team