Reviews (763)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this genuinely free app for handling core multi-currency needs, especially for stores without Shopify Payments. It auto-detects visitor location, converts prices instantly (often without page reload), and helps sell more easily to international customers. Many find setup quick, simple, and beginner-friendly, with useful customization. Live chat support is frequently praised as fast, patient, and clear, often resolving issues in minutes.

August 9, 2026

Michele was super helpful and helped me with answering all my queries.

Enne
India
About 1 hour using the app
August 6, 2026

Yaci was super helpful! She helped me solve issues immediately by providing easy-to-follow links.

Saltdoll
South Korea
37 minutes using the app
August 4, 2026

Izzy was wonderful; quick to help, empathetic and understanding. I'd been having a problem with setup for a few hours, she solved it for me in less than 2 minutes. Definitely an amazing addition to the Nova Support team.

Monarchy
Pakistan
25 minutes using the app
Edited August 2, 2026

Thank you for the help with getting the app to work on desktop Michele

Smooth Cactus
United Kingdom
2 days using the app
July 29, 2026

Amazing quick support, Jon is really helpful, thanks a lot

ZIRCONS
India
28 minutes using the app
July 23, 2026

Very fast and helpful, thanks to Jon

My Store
Nigeria
43 minutes using the app
July 22, 2026

Jon was absolutely amazing, she helped me so much with setting up the website and gave me very useful information on how nova functions with shopify!

Black Beach Swim
Iceland
35 minutes using the app
July 20, 2026

Michelle was very responsive and helped answer my questions promptly. Thank you!

hint & tint
China
About 3 hours using the app
July 15, 2026

Awesome application with super responsive support team.

By Maytha
United Arab Emirates
About 1 hour using the app
July 14, 2026

Great, simple, works, and doesn't require needless permissions.

Yggdrasil Life
Brazil
About 22 hours using the app