Reviews (764)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this fully free app covers basic multi-currency needs well. It auto-converts prices by visitor location, runs smoothly, and is easy to install and configure. Many highlight that it’s especially useful for stores without Shopify Payments to offer a more professional multi-currency experience. Support is frequently praised as fast, patient, and knowledgeable, with live chat helping quickly with setup, widget configuration, and theme issues.
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Theresa was very quick and helpful. I love the app, easy to use and good!!
Thanks for the wonderful feedback! We are delighted to hear our customer service and app are meeting your needs. Your satisfaction is our priority!
- Kevin & Nova Apps Team
Thanks for all help from Jon. Very nice customer service.
We're thrilled to hear you had a great experience! Thank you for your kind words. If you need any more help, we're always here for you!
- Kevin & Nova Apps Team
Great support service from Jon! Very helpful.
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
I'm really glad I installed this app and for a free app it's amazing! Support responds to requests within 2 minutes and it took us less than 10 to resolve my issue. Highly recommend!
Thank you for your fantastic review! We're delighted to know our app and support exceeded your expectations. Your recommendation is greatly appreciated!
- Kevin & Nova Apps Team
Thank you, Jon! He helped me and solved the problem in few minutes!
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. - Kevin
The 24/7 chat is great. EJ responded to me instantly with my issue and was very helpful and super friendly. He helped figure out that the problem was not with the app but with my store theme and I was able to fix it straight away. Super easy app to work with in terms of installation, customization, and customer support. Definitely recommend.
We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. We appreciate your business, and thank you for sharing the word about us! 🙌 - Kevin
Great support from Therese!
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin
The app is so easy to use and I had amazing assistance from Yaci when installing it. She was so lovely and also gave me extra recommendations to improve my store. Highly recommend the app and also thank you to Yaci for your help!
Thank you for your kind words! We're thrilled that you found our app easy to use and had a great experience with our customer support. We appreciate your recommendation and are here to assist you whenever you need further assistance. - Kevin
AMAZING customer service! Got a response straight away and my issue resolved within 5 mins. Highly recommend.
Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin
Don't waste your time with this app.
The app will not show live on my site, although the preview works fine.
Hi MakeTechCreate Team,
I've read your recent feedback about our app and I sincerely apologize for the inconvenience you've encountered.
I'd like to reassure you though that our app and conversion certainly work, as we use Shopify's API to process the conversions. However, we understand that certain theme or app incompatibilities can occur from time to time. That is why we have our 24/7 chat support team to help you out.
I'd also be happy to investigate this further and have it fixed for you, but I could see that you've already uninstalled the app. If you'd like to give our app another chance and reinstall it, I'd be honored to offer you any help you need so we can turn your experience with the app around.
Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.
I hope to hear back from you soon.
Cheers,
Pat
