Reviews (764)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this fully free app covers basic multi-currency needs well. It auto-converts prices by visitor location, runs smoothly, and is easy to install and configure. Many highlight that it’s especially useful for stores without Shopify Payments to offer a more professional multi-currency experience. Support is frequently praised as fast, patient, and knowledgeable, with live chat helping quickly with setup, widget configuration, and theme issues.

January 14, 2022

I had an issue with the currency notification in the cart page and they fixed it promptly! Amazing support!

GOBLIZZ
Bulgaria
4 months using the app
Nova Apps replied January 14, 2022

Thanks so much for the 5-stars! Let us know If you have any questions or issues along the way. Happy to help out in any way we can. 😊 Best regards, Kevin

April 6, 2022

Using this currency app for our company's website on Shopify. Very helpful and prompt support team members!

Tracey
Malaysia
29 days using the app
January 23, 2023

carmel was very great. she helped me and was very kind to me she took her time to assist me. thanks so much

Laterra’s-Hair-and-Beauty-Collection-LLC
United States
35 minutes using the app
Nova Apps replied January 23, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin

Edited March 7, 2023

amazing support team, very helpful and very professional. they offered also free advices. Thumbs up to EJ

MINIMALIST
Kuwait
About 1 hour using the app
Nova Apps replied March 7, 2023

Your words made our day! 🤩 Thank you for taking the time to share your positive experience with us.
Cheers, Kevin

April 10, 2023

Theresa was wonderful! quick and kind! fabulous service. i had an issue with the settings and she fixed it!

MercedesLopezCharro
Spain
About 1 hour using the app
Nova Apps replied April 10, 2023

We strive to deliver the highest level of customer satisfaction, and it is wonderful to hear that we were able to meet your expectations. We understand that technical issues can be frustrating, and we are pleased that we've assisted you with the settings and got everything working correctly. If there's anything else we can do, please let us know.
All the best, Kevin

May 8, 2023

What a great costumer service. Love how helpful and friendly they are! They go above and beyond to help you.

Aniam Shop
Colombia
18 days using the app
Nova Apps replied May 9, 2023

Your satisfaction is our top priority and it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. - Kevin

February 2, 2023

very good app and works as intended ! We can not fault it. Trish was also very helpful and verified our store.

Alamour The Label
Australia
1 day using the app
Nova Apps replied February 2, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

July 27, 2023

Don't waste your time with this app.
The app will not show live on my site, although the preview works fine.

MakeTechCreate
Canada
39 minutes using the app
Nova Apps replied July 28, 2023

Hi MakeTechCreate Team,

I've read your recent feedback about our app and I sincerely apologize for the inconvenience you've encountered.

I'd like to reassure you though that our app and conversion certainly work, as we use Shopify's API to process the conversions. However, we understand that certain theme or app incompatibilities can occur from time to time. That is why we have our 24/7 chat support team to help you out.

I'd also be happy to investigate this further and have it fixed for you, but I could see that you've already uninstalled the app. If you'd like to give our app another chance and reinstall it, I'd be honored to offer you any help you need so we can turn your experience with the app around.

Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.

I hope to hear back from you soon.

Cheers,
Pat

April 6, 2021

quickly and perfectly... I highly recommend it... You can do it in a very simple and fun way... Many thanks..

Craftsoy
Türkiye
32 minutes using the app
Nova Apps replied April 6, 2021

You're so awesome! Thanks so much for the 5-star review and for recommending us to the Shopify community! 🎉 All the best, Katherine

September 15, 2022

Best customer support ever! and totally neat app. I love that it is free and has amazing customization options.

Plannerpenguin
Canada
About 1 hour using the app
Nova Apps replied September 16, 2022

We're so glad that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin