Reviews (1,327)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful dropshipping automation tool that simplifies product importing, pricing, inventory, and order fulfillment for Shopify stores. One‑click importing, curated product sourcing, and automated stock/price monitoring help prevent overselling and protect margins. Many describe it as a game changer for scaling and brand building. Support is often praised as fast, patient, and hands‑on, with tutorials and mentorship that help beginners get started.

October 1, 2023

Besides all help this app gives us to operate properly, the educational resources amazes me. Everything you need to know and improve the business.
Thanks and I'm looking forward to grow my business with them.

The Old Captain Co.
United States
About 1 year using the app
AutoDS Dropshipping Tools replied October 4, 2023

Hi “The Old Captain Co.”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the Academy!
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team

August 8, 2023

So far easy to use, not much fuss, although editing the description of products needs more work. Better off getting that portion done in the backend of shopify.

EDC.ASIA
Singapore
About 5 hours using the app
AutoDS Dropshipping Tools replied August 15, 2023

Hi “EDC.ASIA"!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected.
AutoDS Team

Edited January 29, 2025

Update: 29/01/2025

Significant Improvements & Excellent Customer Support from Dorina

I’ve had a long journey with AutoDS, and while there were some challenges in the past, I must acknowledge the significant improvements they’ve made recently. Initially, I faced issues with price and stock monitoring, which led to losses. However, AutoDS has since worked on enhancing their system, and I’ve seen noticeable improvements in tracking, supplier support, and overall reliability.

A special shoutout to Dorina, who went above and beyond to address my concerns. Not only did she help resolve my issues efficiently, but she also offered me a generous discount as a goodwill gesture, which I truly appreciate. Her professionalism and commitment to customer satisfaction have made a huge difference in my experience with AutoDS.

While no system is perfect, I can confidently say that AutoDS is now a valuable tool for my e-commerce business. Their improved services and dedicated support team have helped streamline my operations, and I look forward to continued success with them.

Thank you, AutoDS, and especially Dorina, for the excellent service!

Update on 30/11/2023
Not Autods
my BFCM result is a loss of £250 BECAUSE OF YOUR SYSTEM AGAIN NOT MONITORING PRICE AND STOCK NOT AUTOORDER FOR ALL YOUR SUPPLIER I AM ASKING MY SELF WHU I PAY FOR YOU TO MAKE LOSS.
Update on 25/10/2023
AutoDS has made significant improvements to its service recently. It's now effectively detecting prices, and stock, and providing better support for a variety of suppliers beyond Amazon. The changes have greatly improved our profit margins, and AutoDS is now a valuable tool in our e-commerce operations. Their customer service, especially the assistance provided by Dorina, has been exceptionally helpful in resolving issues promptly. Thanks to these improvements, we're now much more satisfied with our experience with AutoDS.

Update on 15/10/2023
I have been with you for more than one year
1. when you tell me those items are not supported by Autods, and you advertise that you support Costcouk as a supplier This means you lie to your customers
2. you advertise that your AutoDS automate my orders and I discovered that it's only for Amazon, not your other supplier This means you lie to your customers
3. when your system fails to update/monitor the products and I get orders for items not available on the supplier website and I lose money and reputation, in this case, This means you lie to your customers

and there is a lot more if you want me to continue mentioning your system failures.

if you can't or haven't the option don't lie to your customers

answer from your customer representative:
info@nonynana.co.uk
Hi, I still have more than 70 items not tracked showing out of stock but available on supplier's website even when i add new items it shows out-of-stock

2023-10-11 19:53
Support@autods.com
Hi Hossam, I can see that the products that are out of stock on your account are available only if you have an account on Costco: 419290 345958 446935 These products are not supported by AutoDS, and will appear as out of stock on your account. Let me know if something is not clear, I will be happy to elaborate more on the matter. Best regards, Daniel AutoDS Support Specialist

2023-10-12 19:01

UPDATE:
AutoDS is
not Auto detecting the price
not Auto detecting the stock
not Auto order for other suppliers than Amazon
and instead of helping us make a profit, you're the reason for our loss
so ??????????????????????????????????
Customer service answer :

If you got a sale with a loss or that the item is now OOS, it might have occurred between scans, meaning, the item was purchased according to the data of stock and price from the previous scan.
​
The products are being monitored multiple times a day for stock and price changes as per the supplier. It is possible that the changes in the source site are more frequent than the scans.

Unfortunately, we cannot prevent these cases from happening - there's no 100% guarantee as there can always be more frequent changes on the source site.

Update: 29/01/2025

Significant Improvements & Excellent Customer Support from Dorina

I’ve had a long journey with AutoDS, and while there were some challenges in the past, I must acknowledge the significant improvements they’ve made recently. Initially, I faced issues with price and stock monitoring, which led to losses. However, AutoDS has since worked on enhancing their system, and I’ve seen noticeable improvements in tracking, supplier support, and overall reliability.

A special shoutout to Dorina, who went above and beyond to address my concerns. Not only did she help resolve my issues efficiently, but she also offered me a generous discount as a goodwill gesture, which I truly appreciate. Her professionalism and commitment to customer satisfaction have made a huge difference in my experience with AutoDS.

While no system is perfect, I can confidently say that AutoDS is now a valuable tool for my e-commerce business. Their improved services and dedicated support team have helped streamline my operations, and I look forward to continued success with them.

Thank you, AutoDS, and especially Dorina, for the excellent service!

Nonynana-Essential
United Kingdom
About 2 years using the app
AutoDS Dropshipping Tools replied November 17, 2022

Hi "Nonynana-Essential"!
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

Edited September 28, 2023

EDIT:

What a difference good customer service makes. In this case from zero to hero. As per my previous review, I had a terrible initial experience with the customer service over chat. They basically just copy & pasted irrelevant information and left me hanging for 3 weeks but after leaving the previous review they assigned Dorina Tsompani to help me. Dorina walked me through every issue, made sure everything worked and completely changed my mind about the AutoDS. She is an absolute star. I hope that I can provide the same level of customer experience to my customers that she provided!

.......

DO NOT USE AUTO DS, IT IS SCAM SOFTWARE. I watched all their tutorials and followed all their instructions. I tried to connect 2 products from Amazon and 1 from AliExpress, standard dropshipping sources that their software should be able to handle based on what they say it can do but it didn’t work. I submitted a ticket and they said the would have their developers look into why it wasn’t working. 3 weeks later and multiple job tickets submitted and responded to but still no progress. They had the gaul to only offer me 15% for my troubles so that I would be paying 85% for a software that works 0% with no idea of timeline for the fix given. No thank you. You have been warned, don’t make the same mistake and believe all their promising YouTube videos. Don’t waste your time and money.

Mill & Willow
United Kingdom
6 months using the app
AutoDS Dropshipping Tools replied July 11, 2023

Hi "Mill & Willow",
We’re sorry to hear that you weren’t satisfied with our service.
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right.
Please contact us at dorina@autods.com
AutoDS Team

April 14, 2026

can't cancel they just keep popping up with the same AI generated responses have not used once would not recommend due to lack of actual people for support.

Bro's Corner Store
United States
About 1 month using the app
AutoDS Dropshipping Tools replied April 15, 2026

Hi "Bro's Corner Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team

May 20, 2026

Easy navigation, very user friendly.

Paw and Co
United States
5 days using the app
May 20, 2026

super easy to use

My Store 2
United Kingdom
About 5 hours using the app
April 12, 2026

got a trial, didnt sell a thing. So no exstension on the trial to see if its actually worth having.
support is automated.

its a no from me

Wylies Outdoor World
United Kingdom
8 months using the app
AutoDS Dropshipping Tools replied April 13, 2026

Hi "Wylies Outdoor World"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team

May 19, 2026

WONDERFUL EXPERIENCE! GREAT COMPANY TO WORK WITH.

Elevate & Radiate
United States
8 days using the app
May 18, 2026

the best app out there

TALVORI
Israel
About 2 months using the app