Auto DS: AI Dropshipping & POD

EDIT: Once I published this review, I have a direct connection through Whatsapp to a specific agent. Dorina is awesome and extremely responsive. I would have no problem updating to a 5 star had this happened from the beginning.

BLUF: Amazing and robust platform, but if you need customer service, good luck!
I started a shop 3 months ago and was working well, but their customer service is subpar by any standard. I have used them since the opening of the shop and tested them, CJDropshipping, USADrop and Zendrop, which they all have their pros and cons, but settled with AutoDS. When everything is working, it is amazing, but when you have a quick question or need customer support, you end up waiting days for a reply which they announce would be within 24 hours. I am currently exploring other platforms, since I had some errors and could not get a timely answer and ended up sourcing the product myself.

I am pleased with all of the products they have available for dropshippers. While the aim is to assist with automating the process and making it easier to process orders, I find navigation and use a bit cumbersome. Searching for products is not as easy as it should be using keywords. Many time i get results not relevant to my keyword unless i narrow down the search by selecting a specific category. I am going to stick with it. I will say that their customer service chat has been a big help. They are knowledgeable and able to help sort through your issues. I have utilized them many times now, always with satisfactory outcome.

This app is very easy to use and find great products for dropshipping. The interface is fairly intuitive and navigating around is easy. The customer support chat was very helpful. My chat started with the common prompts and links to helpful information but I was quickly able to connect with a human who was able to answer my specific question.

After extensive research, I opted for AutoDS and embarked on its 14-day trial. Within moments of integrating it into my store, I was captivated. Unlike other fulfillment platforms I've encountered, AutoDS stands out for its modern interface and remarkable simplicity.

Ease of use is paramount, and AutoDS excels in this regard. Its intuitive design streamlines processes, making it a breeze to navigate. Within the brief time since signing up, I've found it incredibly user-friendly.

However, while AutoDS offers a comprehensive suite of features, I wish it provided clearer guidance on additional purchases for expanded functionality. Features like handpicked products, TikTok spy, and trending products, though optional, enhance the platform's capabilities. It would be beneficial to have this information upfront, rather than discovering it post-sign-up.

In conclusion, my initial experience with AutoDS has been overwhelmingly positive. Its modern approach and user-friendly interface set it apart in the crowded field of fulfillment solutions. I eagerly anticipate exploring its full potential as I progress with my store.

I paid for an entire year. They cut access after a month and ask to pay again. It's really hard to get in touch with anybody. The customer service is non existent. They already took almost USD$600 from me for the year, and now I cannot find anyone to reactivate my account or give me my money back. They are acting like a scammed company , taking people money and not giving them time to use the service they pay for.

If I could give them less than 1 star, I would because that's what they deserve.

This company is a scam. i want my account reactivated or I want my money back. But no one would respond me.

If I could attach screenshots here to show the money I paid I would, yet, they still cut access to my account and it's been over a year.

Shopify should investigate this and remove this company from the app store because they're only in it for themselves to take or better yet, to rob people trying to make a living.

Gave the app a second shot, its pretty good and easy to use. First time i used the app i guess i didnt have much time to explore it so the more time you have testing the app out you can see how it benefits you. The app actually offers quite a few products from all calagotries.
Still waiting to get a sale and see how quick the shipping can be and how it works more, but excited because i have a good amount of product on my site.

They will subcribe add ons for you even if you did not sign up and they will refuse refund. Not good customer service.
Dorina from quality control is really helpful, she gave me great customer service and was able to correct everything. I highly recommend her.

Auto DS asks for an upfront payment of 380$ for 12 months. To see the winning products further subscriptions per month have to be purchased inside autods. To fullfill your orders you would also need to buy credits . A significant number of the products listed on autods are branded and Shopify will ask to either provide authorization documentation from the brand ordelete the product or the store will be banned from selling. The payouts gets frozen for a week as a consequence too.

integration is too complicated compare to other fulfillment platforms. AutoDS has too much control over my shopify store; AutoDS reedited my listing with wrong prices and support is slow to respond. When they do, my problem is not resolved and i have to reword and ask again. its been over 1 week dealing with sourcing, product orders, linking correct product and fulfillment. this could have been more easily resolved if there is live support.

AutoDS Dropshipping Service has exceeded my expectations with its exceptional customer support, providing prompt and helpful assistance throughout my experience. The platform's user-friendly interface has streamlined the dropshipping process, making it easy to navigate and manage my business efficiently. The "Fulfilled by AutoDS" feature has been incredibly useful, saving me the hassle of using my own accounts and ensuring a seamless and reliable order fulfillment process. Overall, AutoDS has proven to be a reliable and user-centric dropshipping solution.