Reviews (194)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex promotions Shopify can’t handle, like tiered discounts by cart value or quantity, category‑specific or customer‑tagged percentages, and “percent off highest‑priced item” with caps. They value flexible “buy X, get Y” and free‑gift options, stacked discounts, and reliable performance. Many report higher order values and praise the fast, hands‑on support, including custom walkthroughs, training calls, and theme/code adjustments.

August 15, 2025

Great app for all the more detailed discounts you want to activate on your website.
Customer service is amazing too, the time difference between the US and Aus can be quite challenging at times though, 24 hour support would be amazing to have one day.

Elusive Plants
Australia
18 days using the app
Staytuned replied August 19, 2025

Hi there Elusive Plants and team!

Thanks so much for the great feedback! We're glad the app’s discount features are working well for you. Really appreciate your note on support hours, and expanding coverage is something we’re actively exploring to better support merchants globally.

Please feel free to reach out if you need help with anything else!

March 7, 2025

Best plugin for discounts (I tried them all). Has the most features and functionality. UI/UX could be improved, but support was very helpful when I was having issues finding what I wanted to do.

Rieker Shoe Canada
Canada
Over 1 year using the app
Staytuned replied March 10, 2025

Hey there Rieker Shoe Canada!

Thank you for your thoughtful review! We're delighted to hear that you found our discount plugin to be the best in terms of features and functionality. We appreciate your feedback on the UI/UX and are always looking for ways to improve.

If you need help with anything else, you know where to reach us!

December 26, 2024

So far this app has been the only one that was able to help me with my needs that I wanted to do for my promotion campaign.

I wanted to do that if someone would order a certain amount of items, they would enter a certain percentage tier for their discount. But, to unlock this the minimum order value had to be €50.

Most apps could do one or the other but not both.

But this app could, and when I ran into issues I contact the support team and what a service!

They implemented the code on the website for me, and for our other store as well.

And made sure that everything was working and that I was satisfied, I really did not expect this but I am looking forward to the results of the sale :)

The "success fee" was not something I was keen on, but it is free to use and based on your needs you can change that.

But seeing that this was the only app that could help me, I honestly don't mind anymore :)

Aboe Safiya
Netherlands
About 2 hours using the app
Staytuned replied December 30, 2024

Hi Aboe Safiya and team!

Thank you for sharing your detailed experience! It’s wonderful to hear that the app met your unique campaign requirements and that our support team went above and beyond to ensure everything worked perfectly across your stores.

Your trust in us, especially given your initial hesitation about the success fee, means a lot. We’re excited to see the results of your sale and are here to assist you whenever you need. Best of luck with your promotion!

July 11, 2024

This app is so robust -We use it to hyper-customize discounts and gifts with purchase. The functionality is much greater than what Shopify offers out of the box, and the service is fast, friendly and helpful!

LoveSeen
United States
4 minutes using the app
Staytuned replied July 15, 2024

Hi there LoveSeen team!

It's great to hear that you had a wonderful experience with our app! Thank you so much for taking the time to leave feedback, we truly appreciate your support.

Please let us know if there's anything else we can help you with. Thank you for choosing ADU!

May 29, 2024

Just started using, but like what I see so far. Our use case was to allow sales reps to get a large discount up to a maximum savings of a certain number of dollars.

Tried this, and seems to solve our issue.

Thank you!

Aromatique
United States
2 months using the app
Staytuned replied June 3, 2024

Hey there Aromatique team!

Thank you for making our day with a wonderful review! We're glad that you liked our app.

If you need any help or have questions, please feel free to reach out to our team. We're always happy to help!

March 26, 2024

We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you

LoveGoodFats-CA
Canada
Over 4 years using the app
Staytuned replied April 1, 2024

Hi there LoveGoodFats-CA and team!

We're thrilled to hear that Ron was able to help you out! We appreciate your recommendation and your support. Thank you for choosing us!

If you need further assistance or have any questions, feel free to reach out. Our team is always happy to help!

November 23, 2023

With this app I found it very easy to create a tiered gift with purchase. We wanted to do a "Buy $100, get a free $10 gift card, buy $200, get a free $20 gift card, buy $300, get a free $30 gift card". This made it so easy!

Dr. Amie Hornaman
United States
2 days using the app
Staytuned replied November 27, 2023

Thank you for your honest review! We work hard to ensure that our app provides your store's gifting and discounting needs.

Please let us know if there is anything else we can help you with!

March 6, 2026

Thanks for promptly respond, troubleshooting and explanation from Ron.

City Furniture Canada
Canada
Over 4 years using the app
Staytuned replied March 9, 2026

Really appreciate you sharing this! We’re glad Ron could step in quickly, walk through the troubleshooting with you, and provide clear explanations along the way. I’ll make sure your kind words are passed along to him.

Thanks for the 5 stars and for choosing ADU! 😊

February 21, 2026

Ron found the issue I had immediately. He made a video that talked me through everything!

Naluza
Malta
3 months using the app
Staytuned replied February 23, 2026

This is so great to hear, thank you for the 5 stars! ⭐

We’re glad Ron was able to pinpoint the issue right away and walk you through it with a personalized video. Being able to see the steps in action can make all the difference, and we’re happy he could make things clear and easy for you.

If anything else comes up, we’re always here to help.

August 25, 2025

Loved the functionality of the app. Ron was great and provided amazing technical support for us to get this going.

Dragonwing
United States
About 1 hour using the app
Staytuned replied August 26, 2025

Hey there Dragonwing team!

Glad to hear you're enjoying the app's functionality! Ron will be happy to know his support helped get everything up and running smoothly.

If ever you need further assistance, you know where to reach us!