AfterShip for TikTok Shop

AfterShip for TikTok Shop

Reviews (332)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably connects Shopify with TikTok Shop and saves time by automating product, inventory, and order syncing. Many report smooth, “flawless” performance, even recovering missed orders after feed issues, and prefer it over the native TikTok integration or other providers. Onboarding is described as well‑supported by responsive humans, with a user‑friendly interface after a short learning curve. Frequently called a “game‑changer” and “must have.”

May 12, 2025

Great service, I prefer over TikTok shop shopify app. Customer support is free and 1 click away, 24/7, 2 minute response time (MAX). Aditya's (agent) helped me more than I could try to describe.

The Unwritten Brand
United States
Over 1 year using the app
December 15, 2024

Aftership trick you into signing up to all their apps and their chat function doesn’t work unless you then sign up to TikTok. I’ve messaged and they still wont refund me, just have a load of auto generated responses.

Medicus Custom Scrub Caps | Individuals To Hospitals
United Kingdom
About 2 months using the app
AfterShip replied December 16, 2024

Hello Medicus Team,

I'm sorry to hear your experience with our application & customer support was not as expected and we're here to help.

I want to assure you that our applications are independent of each other and can be used on their own. Our chat support also works from the admin panel of all our products and can assure you that to chat with our support team, you do not need to connect or sign up on TikTok.

As shared on the chat you have initiated, you can cancel the subscription anytime from the AfterShip Billing section.

We've emailed you with the details and would love to set up a call to help address the issue.

Regards
Philips
Team AfterShip

September 10, 2024

Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.

Réalta
United Kingdom
Almost 2 years using the app
AfterShip replied September 11, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

Regarding the unused quota on your recent plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app.

We highly value your business and have sent you an email with additional details.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

July 23, 2024

Thank you Jai, You were very helpful!

Magnificent
United States
2 months using the app
June 30, 2024

Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!

Dysel
United States
10 months using the app
June 20, 2024

Easy to set up and customer service is really helpful!

Jay Beauty
United States
5 months using the app
June 14, 2024

The folks at Aftership in the customer care team are incredible. Walked me through step by step (twice) on some updates that were needed. Very patient and very helpful.

Derm Dude
United States
11 months using the app
June 5, 2024

Pooja was very helpful and patient with me. She helped me understand why my products were not syncing and she provided me with the step-by-step process to bulk sync my products. Thank you so much Pooja, you were awesome!

TikShop Til U Drop
United States
About 1 month using the app
Edited May 22, 2025

Prabha was very knowledgeable and resolved my issue very fast! He was a lifesaver because no orders were going through - which stopped our business....

Cash Cards Unlimited
United States
Almost 2 years using the app
May 28, 2024

What truly sets Aftership apart is its exceptional customer support. Ayushi and the team behind Aftership are absolute rockstars. They're responsive, knowledgeable, and always go above and beyond to ensure that my shipping needs are met. Whether it's troubleshooting a technical issue or offering personalized advice on optimizing my shipping strategy, Ayushi is there every step of the way.

Rizo Radiance
United States
About 2 months using the app