Avada GDPR Cookie Consent
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up, runs smoothly once configured, and needs little ongoing attention. It helps them stay compliant with GDPR, CCPA, and major ad platform consent policies, with flexible options for regions, languages, and branding. Many small stores find the free plan sufficient. Support is frequently praised as fast, friendly, and expert, often providing step‑by‑step fixes and custom troubleshooting.
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J'avais besoin de retirer la mention Powered by avada, Emily du support client a été très efficace et agréable, merci Emily et Avada !
I recently contacted support with a question about character limits, and Iris was incredibly helpful. Her reply was very speedy, and she took the time to clearly address my request. I really appreciated her willingness to help and her friendly, professional attitude. Excellent support experience!
Awesome support!
Seems like a good app, but I wasn't able to get through the onboarding process. The customer support could be a lot better. They are really the ones who made me uninstall this app. They take really long to respond and I just don't really feel like they care to help; they just send links and when I ask for more details or what exactly to do it takes ages. I just got fed up and noticed that they offer fewer services for the price, so I decided to switch.
Hi,
We would like to sincerely thank you for taking the time to share your feedback regarding your recent experience with our app. We deeply apologize that the support process you received did not meet your expectations and that you were unable to successfully set up the app. This is certainly not the level of service we strive to provide.
We are fully committed to continuously improving our services and the quality of our customer support. We have carefully reviewed the shortcomings in the previous process and are actively working to enhance the onboarding experience to make it more user-friendly, efficient, and better aligned with the specific needs of each customer.
If possible, we would greatly appreciate it if you could reinstall the app so that we can assist you with setting up the cookie banner to make sure your website is fully compliant with customer privacy regulations.
We would be grateful for the opportunity to assist you and ensure a much smoother experience moving forward.
Thank you again for your understanding and patience.
Best regards,
Abby
Avada Team
Great customer support from Avery and Maison. Very helpful in sorting all issues.
Thank you to Avery for walking me through the steps needed for the compliance checklist. Fast responses and easy to follow guidance.
Kevin was very helpful and quick!
just setup Avada with the help of Ricky! The service experience was really good - I feel now ready to be compliant with the laws.
The setup itself was super convenient with the provided check list and I think this banner is more of an eye candy than others. Thanks again!
great app easy to set up and run with good customer services...support received with thanks from very helpful advisor Rosie
I am extremely impressed with the support from the Avada team, especially Judy and Wiliam. They were responsive, professional, and incredibly knowledgeable, making my experience seamless and stress-free. Their dedication and expertise are truly commendable. Thank you, Judy, for outstanding service!
