Axe Checkbox Upsell Order Bump
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Always helful and the app works great!
Great app with a friendly and knowledgeable support team!
Would recommend.
I use this app in other stores too!
I always get good help when I have a problem.
I've been using this app for months now!
This app has been a game changer for our store. It has increased our average order value significantly. The app is easy to use and set up, and the customer experience is seamless.
Doubles user's cart.
Settings of the app are not intuitive. I am a developer so it means for other users it can be more frustrating. For example the upsell adds to cart every time user visits a product page, which called a feature, not a bug. And you should know about it being present and disable it to not mess the user's cart
Other thing which is why I removed the app from my store is it doubles the cart. I mean product A is on the website. Product B is upsell. User taps add to cart and 2pcs of product A are added to the cart. Product B is added also, which is expected, but not 2 pcs of A. Happens often. Overall bad app
Hi there,
Thanks for sharing your feedback. We're sorry to hear about the challenges you've experienced. We understand how frustrating unexpected cart behavior can be. We strive to ensure our app works smoothly with a wide range of themes and apps, and our team is always ready to help resolve any issues.
We actually reached out via support to better understand your concerns and offer assistance, but we didn’t hear back. When users contact us, we go above and beyond to troubleshoot and tailor our solutions—as evidenced by the many 5‑star reviews from our satisfied customers. Sometimes, given the vast variety of store setups, certain conflicts can arise, and we’re committed to addressing them when we have the chance to work together.
If you ever decide to give us another try, please don’t hesitate to reach out. We’d love the opportunity to help get everything working perfectly for your store.
Awesome support by Ralph, setting expectations for future features honestly and dedicatedly, helped me multiple times with some adjustments and overall this is simply the only app with the kind of design and functions I needed. Hope that more than 1 checkbox addon per product and a 'more details' link will be available soon, but take your time :) Your app is awesome! Keep up the great work!
great app! Simple and effective, customer support is good!
Great support, fast and helpful!
Je recommande à 100% !
