Amp Back in Stock & Preorder +

Amp Back in Stock & Preorder +

Reviews (972)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably automates back‑in‑stock alerts via email, SMS, and push, driving meaningful revenue and saving time, especially with fast‑moving inventory. Reporting helps identify demand and plan production, including limited runs. Core features are solid, easy to set up, and integrate well with Shopify. Extra tools like preorders and flexible templates add value. Support is praised as fast, responsive, and willing to implement custom fixes and features.

Edited December 4, 2024

Back In Stock helps us keep our customers happy! We use the app daily to keep track of customer requests and help guide our production schedule.

Back in Stock staff have been helpful in fixing occasional issues quickly.

Miss Babs
United States
Over 10 years using the app
HEL SG PTE LTD replied May 1, 2022

Thanks for sharing your review 😊, we greatly appreciate it!

Edited September 18, 2026

Solid Shopify app for, simple setup and they are continuously deploying improvements to their app features. Does an excellent job with bringing up LTV and lowering CAC.

Kudos to Manny C., in particular for stellar support.

Urban Ambiance
United States
Over 6 years using the app
Edited May 12, 2026

Very helpful team, easy integration & customization with their help. Scaling up and down can be tricky & costly when releasing high demand stuff. But if only temporary you can pay extra once and go back to a smaller plan after your drop.

NHS Fun Factory
United States
Over 4 years using the app
HEL SG PTE LTD replied February 3, 2022

Thanks for your amazing review!

Edited March 6, 2026

Working with BIS has been great - helping us capture sales once we re-stock. Support is always strong and quick. One thing would be awesome though, would be to allow us to manually push notifications instead of having to reach out to support.

Melanie Auld Jewelry Canada
Canada
Almost 9 years using the app
Edited October 11, 2026

Great app. We have been using Back in Stock for 7+ years now. Excellent support from Anoop and the team. They allow you customise, so everything feels on brand. Everything you need for back in stock alerts, pre-orders, and more. Could not recommend more highly!!!

Zorali
Australia
About 7 years using the app
Edited November 19, 2025

Terrible and untimely support. Do not recommend this app given the headaches it's caused.

They are seemingly unable to unanchor their own button to the built in our of stock button on our theme.

They also installed a new feature on our store without our permission and I had to request it be removed urgently.

Authentic Ego
United States
Over 3 years using the app
Edited January 28, 2026

We've been using Back in Stock for 5+ years on 22+ Stores. This has been a valuable resource for our team to continue to remarket out of stock products back to interested customers. The customization of the buttons, email, and pop up have been a nice branding touch for our stores. Their support team responds quickly and has been wonderful to work with for questions as they arise. Could not recommend more. Thanks!

Ambientmerch
United States
Over 8 years using the app
Edited March 11, 2026

Been using this for 8+ years. One of our best apps. People use this all the time on Chess House and when items come back in we know people hear about it instantly and we have come to count on the sales happening. Thousands of requests are pending at any given time. It also helps purchasing making decisions on what to emphasize in sourcing! Top 5 app.

Coming back here just to say that it's only gotten better! 3-11-2026! And the support is great.

Chess House
United States
Over 9 years using the app
HEL SG PTE LTD replied May 26, 2022

This is great news, and we're happy to hear 🤩! Thanks for your awesome review!

Edited August 26, 2026

I've been using Back in Stock for 7 years and it's been a real money maker AND time saver for me. The tech support is very responsive.

Hercules Candy and Chocolate Shop
United States
Over 7 years using the app
HEL SG PTE LTD replied July 26, 2019

Thank you for your review. Don’t forget that you can also set a Delivery Policy to limit how many notifications are sent depending on the inventory count of the product.

This is great for limiting how many notifications are sent and really driving the conversion value as much as possible by limiting any lost notifications.

Ever need anything just send us a line on support@backinstock.org.

Edited June 25, 2026

Had great support when I first installed this app 6 years ago, however recent support experience has been disappointing. Support denied that their app was causing the issue I was experiencing, told me to contact Shopify support. Shopify support said it was highly likely the app was causing the issue, so went back to support who escalated it to Tier 2, whatever that means - still haven't heard anything two days later.

Rosa Bloom
United Kingdom
Over 7 years using the app
HEL SG PTE LTD replied October 31, 2019

Thank you for your review! Happy to help and if you ever have any further questions or want any styling changes made, just get in touch!