Amp Back in Stock & Preorder +

Amp Back in Stock & Preorder +

Reviews (977)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably recovers revenue from stockouts and provides clear demand insights by showing which products and variants customers await. They like the simple setup, strong Shopify/theme integration, and automated email/SMS/push alerts with FIFO controls, preorders, and alternative product suggestions. Customization options and support for complex variants are praised. Support is frequently described as fast, proactive, and willing to implement customizations and new features.

October 9, 2024

Great app! And super great dev team. They implemented the notifications with our theme within 24 hours. Highly recommend.

Million Goods LLC
United States
7 days using the app
October 7, 2024

This app has really helped me gage what my customers are looking for us to restock. It’s supper helpful and has help us generate a lot of revenue.

DaintyByBey
United States
Over 3 years using the app
September 20, 2024

really happy with the ease of use, and the personalized attention when i need help!! thank you!

Molliwater
United States
25 days using the app
September 16, 2024

Overall great, but user suggested features seem to always be pending and never get made

Velobike
New Zealand
About 3 years using the app
HEL SG PTE LTD replied September 17, 2024

Thanks so much for your compliments about the app, as well as your eagerness to get more functions. I understand!

We do have an ambitious roadmap with user requests prioritized. Two new features rolled out this month -- check out the Delivery Windows and Settings configuration History. Please email support@backinstock.org and we can update the timing on your suggestions.

September 9, 2024

Great app and even better customer support. Quick to reply and fix anything that comes up.

Manmade
Canada
6 months using the app
HEL SG PTE LTD replied September 13, 2024

Thanks for sharing this praise for our Customer Happiness team. We have helped many tens of thousands of shops boost sales with this app, so we're ready with answers on anything you can ask, almost immediately. Write back if you need anything at all, anytime.

Edited February 5, 2026

Super helpful customer service!! Helped with everything we asked for, & made everything fully personalised. Can't fault!

Fruity Booty
United Kingdom
About 6 years using the app
HEL SG PTE LTD replied September 5, 2024

Outstanding for you to share this feedback -- that's how Back in Stock is supposed to work! Thanks for letting us know and please message us anytime if we can help or improve anything for your shop.

August 26, 2024

Excellent app that notifies the customer immediately when the out of stock item is back in stock.

Pereira’s Nutrition
United States
Over 1 year using the app
August 21, 2024

Great app, super informative and easy to use. Great support. Have only had one small issue over the last two years and it was fixed promptly.

Loop Knitting
United Kingdom
Over 2 years using the app
HEL SG PTE LTD replied August 22, 2024

This is terrific to hear and thanks for sharing about your experience. Our entire team is here to make it easy and effective for your shop to get more sales. Thanks for giving us a chance to be part of your success.

August 15, 2024

Great app with excellent customer service - quick to respond, very helpful and informative - thank you Baaqi

PLAINANDSIMPLE
United Kingdom
About 3 years using the app
August 15, 2024

Great feature and easily integrated with our site. Customer service is excellent too with quick replies and good guidance on solutions.

NRBY
United Kingdom
Over 5 years using the app