Amp Back in Stock & Preorder +

Amp Back in Stock & Preorder +

Reviews (976)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably recovers revenue from stockouts and provides clear demand insights by showing which products and variants customers await. They like the simple setup, strong Shopify/theme integration, and automated email/SMS/push alerts with FIFO controls, preorders, and alternative product suggestions. Customization options and support for complex variants are praised. Support is frequently described as fast, proactive, and willing to implement customizations and new features.

January 26, 2022

Great app! Back in stock emails help drive conversions and reduce missed opportunities. The support team is also on top of their game and are extremely helpful!

Arcade1Up
United States
Almost 2 years using the app
HEL SG PTE LTD replied February 3, 2022

Thanks for an amazing review!

January 28, 2022

We LOVE this app. Being able to notify our customers of a product that comes back into stock is amazing, and the app definitely contributes to increased sales. We recently had a few issues with a new custom site, and Back In Stock customer service went above and beyond to find a work around. If you don't have this app, GET IT!

Makin' Waves Bermuda
Bermuda
12 months using the app
HEL SG PTE LTD replied February 3, 2022

Thanks for your great review! We are happy to know that you are enjoying our app and support 😊!

January 31, 2022

It's simple and easy for customers to use, dashboard is easy to understand. Support team is quick to respond and helpful.

CPAP Direct
Australia
5 months using the app
HEL SG PTE LTD replied February 3, 2022

Thanks for your review! We are happy to know that you are enjoying our app and support 😊!

February 1, 2022

Great support. Requested help with integration and had a very quick response and resolution to the issue.

CÂLLAS Milano
Italy
11 months using the app
HEL SG PTE LTD replied February 3, 2022

Thank you for your review! We enjoy providing you with excellent support 😊!

February 6, 2022

The app generally works well for us. The support is no more than ok. We asked for a simple thing like changing the font, but got turned down. After a while we figured it out ourselves, even though we have no coding skills. Should have been an easy fix.

Abate
Norway
Over 1 year using the app
HEL SG PTE LTD replied February 18, 2022

Hey there,

Thanks for your review! We are sorry that you did not have a great experience with the support team. Changing the font can easily be applied under the Edit menu of the feature (email template, signup form, product page button) that you wish to change it on. If the font is a custom one, then we would need the referencing the external style sheet. I would recommend finding your font, or one suitable here: https://fonts.google.com/. We would then add this link in the head of the app from our end.

I hope that this experience did not deter you from reaching out to the support team. If you ever need any assistance, please feel free to reach out! We are always ready and willing to help 😊!

Cheers,
Back in Stock Support Team

February 7, 2022

The guys at the backend are very responsive and helpful, we got exactly what we needed with this application.

thecubeclub
India
6 days using the app
HEL SG PTE LTD replied February 18, 2022

Thanks for your amazing review 😊!

February 7, 2022

This app is really easy to use and understand. Their support team was really quick to get back to me as well - I emailed them on Sunday night and by Monday morning I already had a reply. I am very happy!

Nikki's Beachhouse
United States
5 months using the app
HEL SG PTE LTD replied February 18, 2022

Thanks for your review! I am glad to know that you are enjoying our app and our support!

February 7, 2022

We really liked this app so far with using the free plan but the default tab on the side look didn't go quite well with our store. We were worried that we might have to use the paid plan to have this app integrated with our theme but upon messaging them with this inquiry, their service team was able to address this problem without hassle. What an exceptional team! Now we can have this feature directly on our product page and it looks seamless with our theme. Thanks again for the wonderful support and service. We'll definitely keep using this app.!

MaximalPower
United States
3 days using the app
HEL SG PTE LTD replied February 18, 2022

Woohoo! That's terrific news 😃! I am glad to know that you enjoy the app and our support! And thanks for an amazing review 😁!

February 8, 2022

Really useful! It gives a chance to reconnect with customers who are awaiting items which previously were out of stock. Helpful customer service.

Fashionizer Spa
United Kingdom
Over 6 years using the app
HEL SG PTE LTD replied February 28, 2022

Thanks for an amazing review!

Edited February 8, 2022

Great way to let customers know that they can be notified if the item is out of stock at the moment. It also lets us know which products customer may have some bigger interest in so we can keep the inventory on top of the line. Very easy app to use and their customer service team is phenomenal in terms of response rate and providing solutions. Overall very happy with this app!

JUNELILYBEAUTY
United States
1 day using the app
HEL SG PTE LTD replied February 28, 2022

We are happy that you are loving our app! Thanks for your terrific review 😊!