Amp Back in Stock & Preorder +

Amp Back in Stock & Preorder +

Reviews (976)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably recovers revenue from stockouts and provides clear demand insights by showing which products and variants customers await. They like the simple setup, strong Shopify/theme integration, and automated email/SMS/push alerts with FIFO controls, preorders, and alternative product suggestions. Customization options and support for complex variants are praised. Support is frequently described as fast, proactive, and willing to implement customizations and new features.

Edited March 14, 2023

Outstanding customer service and assistance. Baaqi is a rockstar. App is easy to use and our customers will really appreciate it. Plus customer support is ready at a moment's notice. A+++

SupplementSource.ca
Canada
10 months using the app
HEL SG PTE LTD replied May 26, 2022

🎸We'll let Baaqi know 😊! Thanks for your awesome review!

May 23, 2022

Back in Stock is definitely worth the price. I would miss out on a lot of sales if I didn’t have this app. 10/10 recommend

Shapetasy
United States
11 months using the app
HEL SG PTE LTD replied May 26, 2022

We're happy to hear 🤩! Thanks for your amazing feedback!

May 23, 2022

The customer service has not only been very helpful but very fast in replying! Definitely recommend! :)

Saluda Rose Boutique
United States
3 days using the app
HEL SG PTE LTD replied May 26, 2022

Thanks for leaving us your amazing feedback 😊!

May 25, 2022

We turned this app on 5 days ago and the team were great in helping us get this integrated with our theme. We are already seeing lots of customers using it and in time hopefully will see conversions from it.

VFM Group
Australia
6 days using the app
HEL SG PTE LTD replied May 26, 2022

Awesome! We love to hear that! Thanks for your amazing review!

May 29, 2022

Fantastic app - great features. They have a free plan, too. I wished their entry level paid plan was a little more affordable, but their free plan already provides some great features. Definitely can recommend them & their support is great & responsive, too!

GeezerEngineering LLC
United States
20 days using the app
HEL SG PTE LTD replied June 8, 2022

Hey there! Thanks for your review! If you have our app installed on multiple store, we could offer a 30% discount for each store! If you're interested, just reach out to our support team, and they'll have the discount applied for you 😊.

May 30, 2022

great, easy to use app; with quick response time if you need support ..................................................................................

Imperfectly Divine
United States
7 months using the app
HEL SG PTE LTD replied June 8, 2022

Thanks for your review! What could we do turn your review into a 5-star? Let us know 😊!

Edited July 27, 2022

The App is a nice little revenue booster! We use it to stay connected to customers wants and let them know when they are back-in-stock. It's a great customer experience. Two improvements: 1)We would like to be able to customize the email template more to our brand look and feel. 2) It would be great to be able to send out an email on style not just style/color. Often we get the style back in stock but in different colors than what the customer signed up for

Eagle Creek
United States
5 months using the app
HEL SG PTE LTD replied June 8, 2022

This is wonderful news! Thanks for an awesome review, and thanks for choosing us 😊!

June 7, 2022

It's easy to get the basics of what we need but some additional analytics, for example, would be great. Perhaps if the app was directly linked to Shopify as well. Currently, it doesn't look like the BIS app will show as purchased unless purchased through the BIS trigger email and, I couldn't find a way to manually send a notification to, say, one customer, if needed. Customer service has been great!

Lunya
United States
Almost 3 years using the app
HEL SG PTE LTD replied June 8, 2022

Hey there, thank you for your feedback! We truly appreciate it!

In regards to how the app calculates conversions; customers would need to click the "Buy Now" link in the notification email. By doing this, a special tracking link is generated, which takes the customer to the checkout page and sends the data back to the app once the checkout is completed.

This is our current process, but I'm going to go ahead and submit your feedback as a feature request for the team to look into.

Thanks again 😊!

June 9, 2022

Awesome app with great customer service! This has made organising my inventory much easier. Definitely Recommend!

66fit Australia
Australia
Over 1 year using the app
HEL SG PTE LTD replied June 10, 2022

We are excited to hear that you're enjoying our app 😊. By the way, thank you for your great review!

June 10, 2022

Love this app! It saves me a lot of work and increases sales by keeping customers updated when stock comes back in. Would highly recommend!

SalesAway
Canada
About 1 year using the app
HEL SG PTE LTD replied June 10, 2022

Thank you for the recommendation and the amazing review 😊!!!!