Amp Back in Stock & Preorder +

Amp Back in Stock & Preorder +

Reviews (980)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably recovers revenue from stockouts and provides clear demand insights by showing which products and variants customers await. They like the simple setup, strong Shopify/theme integration, and automated email/SMS/push alerts with FIFO controls, preorders, and alternative product suggestions. Customization options and support for complex variants are praised. Support is frequently described as fast, proactive, and willing to implement customizations and new features.

November 8, 2022

Brilliant app, easy to install, great results. App was up and running in minutes and support is quick and helpful.

WineSpark
Ireland
9 months using the app
HEL SG PTE LTD replied November 9, 2022

Thanks a million for your review 🙂!

November 11, 2022

Good app! Although it is pricey. Giving it four stars because the one thing I wish it did was load faster because it would be more effective that way. On some of my pages it take more than 30 seconds and sometimes up to a minute to load the out of stock button that allows people to sign up for back in stock notices. Granted I have a lot of images on certain product pages and that is why the customer service for this app told me it takes so long to load but still, I would keep that in mind. Very helpful programmers and I do recommend the app as it has generated sales for us when sending back in stock notifications.

Katie Dean
United States
About 2 years using the app
HEL SG PTE LTD replied November 14, 2022

Thank you for taking the time to leave us a great review 🙂!

November 15, 2022

Back in Stock has been one of the most important apps we added to our store since day 1. It really helped us to better understand out customer needs. We have a huge product catalogue with more than 1000 skus, and keeping up to date all inventory is complicated. Thanks to Back in stock we never loose a sale…!

Vaja
United States
Almost 7 years using the app
HEL SG PTE LTD replied November 29, 2022

We're happy that our product helps in making your life simpler 🙂. And thank you for your awesome review!

November 22, 2022

Great service and support. The app is a great asset to your website. I would recommend this app to other store owners.

Wee Squeak
United States
Over 2 years using the app
HEL SG PTE LTD replied November 29, 2022

Thank you for your recommendation and awesome review 🤩!!

November 22, 2022

Works like a charm and already paying itself back. Our inventory goes in and out of stock a lot and over last 20 days at least 25 customers have used the app to generate us about $20k in lost revenue. So glad we added this app.!

Kingston Brass
United States
6 months using the app
HEL SG PTE LTD replied November 29, 2022

We love hearing stories like this! Thank you for taking the time to share your feedback, and for the 5 star rating 🙂!

November 23, 2022

I planned to use this app for back in stock and did not like it at all. It is very hard to configure, the built in options does not cover basic needs. There is lack of integrations to SMS provider / zapier and the customer support I experienced was awful.

ADDICT
Israel
About 23 hours using the app
HEL SG PTE LTD replied November 29, 2022

Hi there, thanks for your review. Did you try reaching out to our support team for assistance?

Also, would you mind sharing what SMS providers you would like to see integrated with the app? As for your Zapier integration, this is something we're working on for a future update.

I'd be happy to hear back from you 🙂.

November 23, 2022

Really useful functionality, especially given the supply chain issues of the last few years. Great support too.

HifiHut
Ireland
About 1 year using the app
HEL SG PTE LTD replied November 29, 2022

Thank you for your awesome review 🙂!

November 28, 2022

Great app to simplify back in stock notifications. Support team was very helpful and responsive when we needed help with a few updates and customizations.

PRATIMA Skincare
United States
7 days using the app
HEL SG PTE LTD replied November 29, 2022

We're happy to hear that you're enjoying our app! And thank you for sharing your great review!

November 29, 2022

Amazing app, and even better support! Over the years we have switched our website design a couple of times and if there was any issue re-connecting BIS, their team was there to help us quickly re-install with easy and seamless communication.

Hope & Henry
United States
About 4 years using the app
HEL SG PTE LTD replied November 29, 2022

Thank you for awesome review! Our support team takes pleasure in providing assistance. Please feel free to reach out anytime you need any help 🙂!

November 29, 2022

Customer service is amazing! Quick and very helpful! I had an issue with something we had set up wrong and they hopped on and got it fixed for me right away.

Indie & Co.
United States
About 1 year using the app
HEL SG PTE LTD replied November 29, 2022

Hi there 👋🏽, thanks for your awesome review! We're always ready to assist, and treasure moments where we've made a positive impact for our customers 🙂!!