Reviews (22)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
June 21, 2022

This App was suggested (by Shopify) as a substitute for lead times per variant using custom meta fields. With lead times changing by the week it's been challenging communicating this to our customers. The BackStop app does that for us. It allows us to provide information on our product page and throughout the purchase process so there are no surprises. It's been working great so far and the customer support from Jesse has been quick and professional.

Livingspace
Canada
19 days using the app
January 11, 2022

This app has made a big impact on our business. We launch new products seasonally and don't want our customers to have to wait to purchase them until they are in stock. Jesse quickly helped us work through any kinks that we had and resolved them quickly to help us begin selling our product in a smooth way that also makes it easier for us to fulfill on the backend. Would absolutely recommend it! Support is excellent.

INK+ALLOY - Wholesale
United States
25 days using the app
May 23, 2022

This app is allowing us to do preorders easily! It's very simple to use and the splitting of orders is exactly what we needed in order to make preorders work for us! Jesse has been great at answering our questions and responds very quickly! We just launched preorders last week and everything seems to be working great for us. Very happy we found this app!

Three Bird Nest
United States
About 1 month using the app
August 1, 2022

Just what the doctor ordered. We're selling a lot of products on backorders and this is a perfect app for a store like ours. Support is friendly and immediate. Highly recommended.

Macfixit Australia
Australia
About 2 months using the app
June 5, 2022

Works great and excellent customer service! Much more reasonably priced than the other preorders apps I've found.

Crimson and Clover Studio
United States
About 2 months using the app
May 16, 2022

Great addition to our shop. The scheduling option really helps, too. Jesse has been very helpful, thanks!

five and two jewelry
United States
2 months using the app
November 12, 2024

kann ich nicht empfehlen. Sehr Kompliziert und Funktioniert nicht

Garage Parts
Germany
About 1 month using the app
Mercantile Apps replied November 14, 2024

Thanks for reaching out. Where we differ is in the preorder splitting and flex shipping, which is inherently complex and has some limitations.. Though, we would love to help with any confusion should you still need!

October 24, 2023

Solid app. Needed some customization but support quality was excellent and is now working perfectly. Thanks JP.

Sim-Lab
Netherlands
5 days using the app
July 28, 2022

After trying some apps and getting no response at all to my problem from some developers, I finally ended up with Mercantile Preorder Backstock apps and wow finally... what a service from Jesse. At the moment I'm very busy with other things but Jesse just works behind the scenes...and suggests things that I haven't thought of yet. Pro activity I love it. App has no influence on speed and works fast because I had that problem with other apps that buttons started to lead their own life... Jesse & whole team Thanks again... Igor.

Sir Georges Luxury Men Store
Belgium
3 days using the app
December 17, 2021

Amazing Developer to work with, one of the best I have worked with. Understands the need of the customer, always on time, always on point. I highly recommend!

Mydressline
United States
13 days using the app