SmartBN: Banner Slider

Best banner app we have tried, very pleased with the various modes. Customer support was excellent when needed. Highly recommended.

Great app to add custom sized banners to your store. It helped me a lot. Great customer service as well. Thanks!
Always great service!

great app and great support team

This is a great app! It is so easy to use and the support team has answered my questions quickly and gone way above and beyond to help me accomplish what I was trying to do.

Customer support was decent in my experience but, I've had too many issues for something this expensive. Caused my site to load slow and then had dates getting mixed up so banners that had expired (no longer supposed to display) were showing back up.

Its a great app and plugin with really cool banner and slider options. Though it is easy and intuitive but if you get stuck - there is really prompt and helpful support team available. I was stuck in a situation and got great help / support from Steve. Thank you Steve and the entire team for great product and service

I wanted a banner across the top of each of my collection pages and this app was the perfect solution. But most importantly, the customer support was fantastic! I had a few questions and needed a little cross browser formatting and they were very very helpful. They were quick to respond and very polite. I recommend this app and their service to anyone looking for a nice clean banner app.

No customer service follow up, ive sent them 4 emails and yet no reply. Even though they keep sending me advertisement for other stuff and asking for a positive review. the only reply i get to my mails is the following

"Your request (48791) has been received and is being reviewed by our support staff. One of our friendly staff will get back to you within 24 working hours. (If your ticket arrives us in our working time, we will respond within a few hours).
To add additional comments, reply to this email."

But its been 3 days now and still nothing. The App might be good but the customer service is very bad

We are using this app and facing some issue regarding slider, images not loading on page .i have send 4 time email last 5 days but till not did not get any response. Bad service.

Same as big haat. Have a huge black friday sale and the slider is breaking our page. Emailed support multiple times, and the developer weeks ago. No response. They don't care. Unacceptable. Now after this review I'm guessing they'll be responding and giving me an excuse of some sort. Lame!