BayEngage Email Marketing, SMS

We moved to Shopify and were sent to another company by our developer. We were using both Bay Engage and Target Bay. Wish we had never left. Glad to say we are back to this team that actually cares about their customers. They know what they are doing and the results are better.

I wish I can give a zero-star review for their product and service. I installed the trial version, and then immediately upgraded to the $10 version to try out their service. The emails never worked. So I uninstalled soon after, and I reported this to the customer service, and they said they would do a refund.
No refund, no service!!
Stay away from this app.

We recently upgraded our services with targetbay to include their marketing and rewards program, and the cross integration has been a game changer. The transfer over from our last rewards program was seamless, and the customer service is attentive and incredibly helpful. Ron is sure to walk me through any questions I have and helps attend to any issues I've come across.

Target Bay was straightforward to get set up. We were coming from Klaviyo, which needed to be faster when trying to set up emails. Klaviyo also charged a significant amount to have all of the emails set up. With Target Bay, they set everything up for free and walked us through how to use everything and verify the content was good. Ron has been very helpful reaching out to us regularly and giving great advice on how to increase conversions.

Ever since we moved from another email/sms platform over to BayEngage, it has been a breath of fresh air. We have received great service and if there are ever any questions/concerns, the team gets back to us faster than I even expect.
I'm even saving on the cost from what I was paying another platform before coming over to BayEngage.

Highly, highly recommend using them!

We contracted with BayEngage and TargetBay several months ago, replacing Klaviyo and our reviews app. We are SO pleased with the quality of the apps and even more importantly, the number of reviews that are being completed has quadrupled since we moved to them. Ron is our customer service rep and he is 100% responsive, answers my questions almost immediately, and has even worked on some custom responses to our needs. I highly recommend them!

I have been working with TargetBay for several months now, with email and sms campaigns, as well as retargeting and other elements, and the results have been considerably been better than the other 2 companies I worked with. They have also corrected a product feed issue, which was something beyond me and not even part of their scope of work....their review platform is the best as well, that has been a superb addition to our marketing. Finally, Danielle has greatly helped the email campaigns, by tweeking my templates and adding elements, that I would have never thought of. She is very creative and often completes work in less than 24 hours!

I love this app! I love the versatility and flexibility. As a graphic and web designer I want the freedom to implement my own ideas and designs and this app gives me all the options I need. I am also very impressed by the fast, professional and friendly customer service I have received from the start. I highly recommend this app!

Mace has been an invaluable asset for our email marketing. His knowledge of the platform, trends and customer service is second to none. We're constantly learning from him and it's greatly appreciated. It's great to know that he has our back and only has our best interest and wants us to succeed.

The Team at BayEngage has been extremely helpful through the on-boarding process and attentive with any issues or questions that have come up since. Our rep Vim is always quick to respond to any questions we have and work with us to figure out the best solution for us.