Reviews (203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for accurately tracking true profit after all costs, replacing complex spreadsheets and manual P&Ls. They like the clear dashboard, detailed breakdowns, and custom/scheduled reports for multi-store and multi-channel views. Granular cost and shipping settings help reveal profitable products, markets, and channels. Merchants consistently praise the fast, proactive support and frequent feature updates, calling it essential for running a profitable ecommerce business.
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We have been using BeProfit for 3-4 months now and it's been a great experience so far. We've been able to use this tool to identify several areas where we could quickly improve our margin that otherwise would have been difficult to identify.
Their team is also incredibly helpful and quick to respond to questions and feedback. They have already made several improvements to their platform based on feedback our team has had. They are always open to our thoughts on their platform and honest about what might be out of their immediate scope.
I can't recommend BeProfit enough and am looking forward to continuing to use their platform and work with their team.
Thanks so much for your detailed feedback! It's great to hear that BeProfit has been instrumental in improving your margins and identifying key areas for growth. Your recommendation means a lot to us :)
BeProfit has transformed the way we manage our online store's finances and has become an indispensable asset for our business growth.
It really impressed me with its seamless onboarding process and user-friendly interface. I can now quickly access real-time data on sales, expenses, and profit margins. No more manual calculations or time-consuming spreadsheets - BeProfit does it all with ease - we are now better equipped to make data-driven choices that maximize our revenue and profitability.
In addition to its exceptional features, the customer support team at BeProfit has been nothing short of outstanding. They are prompt, knowledgeable, and always ready to assist with any queries or technical issues, making my experience with the platform even more rewarding.
Wow, your review has truly made our day! It's amazing to hear how BeProfit has become a key part of your business growth. Knowing that our solution is helping you make data-driven decisions is exactly what we strive for. We're here to continue providing you with the best experience and support for your ongoing success!
The app is super great in providing snap shot of daily sales, keep track of the pulse of my business in terms of ROI and ad spend so that i can make better decision on which area of my business to focus on or trim . definitely recommended .
Thanks for sharing your experience with the Shopify community! We're thrilled to hear that our app is helping you keep track of your business's metrics. Your recommendation means a lot to us, and we're here to keep providing the tools you need to optimize for profit!
BeProfit has been incredibly helpful in showing us our true costs and margins down to the order and product level. We're understanding many new things about our operation which where not on plane sight before. The team was also very helpful during the onboarding, and the integration process was seamless throughout.
Thanks so much for your great review! We're really glad to hear that BeProfit has been instrumental in revealing your true costs and margins in such detail. If you need anything else, just let us know – we're here for you!
I have been using the BeProfit app for a few years and it has been great. Since Shopify only provides basic reports, this app has been very helpful in allowing me to see custom sales reports and they even added some tax reports at my request. They are responsive to customer service inquiries and have been helpful. Highly recommended!
Thanks so much!
It means a lot to us to know that our profit calculator is helping your business.
Keep enjoying the app, and let our support team know if you ever have any questions 😎
Even if it is a very well created app, unfortunately after 10 months of use I have been totally upset from this and especially from the support. Ι had a problem wıth the total sales. The app was showing different total sales ( daily and monthly), different from the Shopify. So, when I realised it I sent many emails and I spoke to the chat. Many tickets bu t no asnwer. After one week of trying to communicate I decided to uninstall the app because I couldn't find a way to fix it on my own and of course, if the total sales where shown wrong, all the other calculatıons about the profıts were also wrong. After uninstalling, the staff sent me many emails to ask me why I uninstalled it, which I answered of course. They said that they haven't received any tickets on the chat and no emails. They pursuade me to install it again , which I did and they would try to fix the problem. One week after again no solution. And the last but not least was that even if I was their customer for 10 months, the new pricing that they charged me was 30$ more than I was paying all the months on my subscrition. When i asked why was that they said they couldn't do anyhting. So neither solved the problem, neither wanted to. And they increased the monthly fees so, without Improvıng their app and their facilitities. Unfortunately, tottaly disapointed.
UPDATE (After 3 months) : I need to inform you all that the support team finally tried to reach me out many times and also the CEO Eden which seemed to be personally willing to find out what was happening with my store's total revenue and all the problems that I had with the app. They finally found all the solutions, so at last Ι am satisfied and will keep the app.
UPDATE after 2 years : After 2 years of experience with the app I have to say that it helps a lot! It is really soo so nice and helpful! Thank you for all you support
🌟New Update! 5 Feb 2023 🌟
Dear Marianna,
Thank you for taking the time to share your experience with us. We take all feedback seriously and I am sorry to hear that your experience has not been up to our standards. Our team has worked to address the issues you raised and I'd like to personally schedule a call with you to discuss these updates and ensure that your unique needs are met.
At BeProfit, customer satisfaction is our top priority and I am committed to providing the best possible service. I believe that speaking with you directly will allow us to work towards a positive resolution and move forward in a better direction.
Please let me know if you're interested in speaking with me. I would be more than happy to arrange a call at your convenience. You can reach me directly at eden.a@beprofit.co.
Best regards,
Eden Amirav, CEO, BeProfit
SCAM. DO NOT BUY.
This App is a complete SCAM. IT DOESN'T WORK CORRECTLY.
It does not pull marketing costs correctly. We've messaged customer service (Agent: Anthony) multiple times about this and they tried solving it but couldn't. And now they are just ghosting us. We do 30M in revenue and have 3 brands with them. Absolutely ridiculous.
SCAM.
Thank you so much for taking the time to leave this AWESOME review! We're super glad that you find the BeProfit app to be useful.
Supporting our customers and finding solutions for their needs are our top priorities and we're thrilled that we could assist you.
We're here should you need anything else. Cheers!
Very disappointed with the billing support experience so far. The subscription cancellation issue remains unresolved despite multiple follow-ups. The process has been unclear and unnecessarily stressful.
Hi, we're sorry to hear about the frustration this caused. We can confirm that a full refund has been processed and your subscription has been cancelled. We appreciate your patience and hope this resolves things for you. Please don't hesitate to reach out if there's anything else we can help with.
Not calculating the profit correctly. Specially Calculation Preferences section is not working properly. Not recommended.
Handy app does what it says. Had a small issue with the app, reached out to support and they quickly solved it. I'd recommend it for tracking your business finances.
Thank you for the review! We're glad the app is working well for your business finance tracking, and it's great to hear our support team quickly resolved your issue.
We really appreciate the recommendation!