BetterDocs FAQ Knowledge Base

BetterDocs FAQ Knowledge Base

Reviews (50)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 13, 2026

So far so good! Works really well and support is happy to jump in and help.

Flexfilm
United States
2 months using the app
July 13, 2026

WOW! This app is fast and comprehensive, so much more than an FAQ bank. The support is something else too.
Worth it 100 times over.

Thanks team!

SRSLY Health
United Kingdom
About 2 hours using the app
July 9, 2026

Die Einarbeitung in die App ist komplex, vor allem die Einstellungen des Designs. Dafür hat man viele Optionen + eigenes CSS. Wenn man alles eingerichtet hat und sich um die FAQs kümmern will klappt das schnell und effizient. Das Beste ist aber der Support, ich habe immer live Antwort erhalten und diese war immer 100% zufriedenstellend.

Dualoptik
Germany
7 months using the app
August 3, 2026

EIne Sehr Gute App und ein sehr freundlicher Support. Der einen sehr schnell hilft.

Werner Design & Beschriftung
Germany
About 1 month using the app
July 12, 2026

Good

Belleze
United States
About 1 month using the app
February 13, 2026

I needed to set up a knowledge base or a Wiki and this app is the best one I found for my usecase. The design part of the app is a bit lacking on features, but this is very well covered by the support team. If you're having any problems just reach out to support!

Vintage Visual
Estonia
14 days using the app
February 5, 2026

BetterDocs is a great app! It helped us build our health knowledge base seamlessly. Also, must say the customer support is super helpful! They respond within seconds and resolve our queries promptly.

Cranberry
India
29 days using the app
December 23, 2024

The customer support on live chat was very helpful and responsive, however, there are still some bugs and issues in the BetterDocs & hopy improve these.

Frontier
Taiwan
About 1 month using the app
October 30, 2024

BetterDocs is essential to my business. It allows my customers to get deep knowledge on the products I sell.
I love the dashboard giving me insights on what's hot.

Les Éditions Émotion
Canada
Almost 2 years using the app
October 17, 2024

I’ve been using BetterDocs for our Shopify store, and I must say, the app has been fantastic in helping us create a seamless knowledge base for our customers. The support team, especially Nicole, has been incredibly helpful, guiding me through every step with prompt and detailed responses. It’s been easy to implement and has enhanced our customer support significantly. Highly recommend this app to anyone looking to build a comprehensive help center for their Shopify store!

NEXBLUE
Hong Kong SAR
2 days using the app