BR ‑ Better Reports

I love the customer service from Better Reports. They are quick, friendly, efficient and 100% successful in being able to create a custom report to meet my business needs. Highly recommend using them. They elevate the Shopify experience tremendously.

Claudia is amazing! Better Reports has saved our team a lot of time searching for reports that we realized didn't exist without her assistance. We also gained a lot of new knowledge of our products with key metrics that we wish we had and now do. Thank you!

I used this app to get customized reports for my Shopify store. On top of the many already available reports there are, you can also customize what you need. Rishika and Keanna were extremely helpful and customized all the reports we needed. I highly recommend.

I love Better Reports customer service! When I need help customizing a report, not only do they create it for me and will help modify so that it is pulling the exact information I need, they also send a video of how to do it so I know for next time. Fantastic customer service!

Amazing customer service!! ...which is a major plus when dealing with financial reports. Their response is always very quick. And not to mention their reports can literally do any combination of reporting that you need to pull. They are always happy to help you create the reports you need if you're not able to do it on your own. Love them!

This is the third site I have installed this app on and, somehow, it gets better and better each time. Customer service is unparalleled. There is no other app that gives you the flexibility and control in running your business the way YOU need to, versus the way Shopify capabilities allow. It is a game changer when it comes to using Shopify for non-traditional online sale use (such as restaurants and class-heavy educational groups). Thanks again, Clement and staff, for really going above and beyond to support businesses of all types and sizes!

I am still new to this app but so far it it really helpful!. It is very useful in breaking down my sales in to each product category which aids in creating open to buy plans. There are TONS of reports that I haven't even looked into so I'm sure I'll only find more uses as I go but even just the two reports I'm currently using make it worth it. My only negatives I would have is that it really annoys me that they increase the plan price based on my Shopify plan. I don't understand at all why that is the case and it seems like they are just forcing me to pay more for the same product which is very frustrating. Also, I have to mention the support I have received has be exceptional! They have been vey helping with getting me set up with custom reports and schedules tailored to my business needs. That being said I would like to see support be available via chat like some of the other competitors out there as opposed to just email. I'm guessing this will come available as they continue to report. Overall good reporting features with a very helpful and friendly staff!

AH! I can't even believe I haven't reviewed this app yet! I literally use Better Reports EVERY SINGLE DAY (even on the weekends). It guides our business in profound ways. I just made a weekly report that evaluates profitability per order and orders over time so we can evaluate the effect of some pricing increases we just made. The information in Better Reports DRIVES our business.

It isn't pretty. There are no fancy charts. It's PURE DATA. If you need pretty charts, you're going to have to make those yourself.

But pure data is what I need; since it's SO INTENSELY CONFIGURABLE, I can create a report for almost anything that I want to know... and if I can't find a data point that I'd like to see, I just reach out to their support (live chat) and they'll create the data point... they've even created new reports for me when I get stuck trying to envision the data I'm trying to get. Their customer service is really great (Hi Keanna!).

I've used tons of metrics apps and dashboards, including Google Analytics, Triple Whale, and Peel (as well as the standard Shopify reports that come with Shopify Plus). We are a very data-driven business, and there are infinite ways of slicing and dicing data... I believe that Better Reports actually provides a competitive advantage because I can investigate theories that other CEOs just don't have access to.

My only complaint is that the cost goes way up for Shopify Plus, and since Shopify Plus has pretty robust and configurable report building, it's a little duplicative.

But with Better Reports, I can automatically schedule reports to be published to Google Sheets, and use Zapier to take the Google Sheets, and post those numbers in Slack... so it provides us a cool opportunity to have real flash report data whenever we need it, where we'll see it. So ultimately, it's worth it.

There is nothing else like this app.

Was very helpful in running my business.