Reviews (1,202)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

February 3, 2026

Amazing customer service!

PcPops
United States
About 1 month using the app
February 2, 2026

Customer service is fantastic with Better Reports.
Superquick report development, assistance, amendments and tailoring - all impressive.

Barney Cools
Australia
Almost 7 years using the app
February 2, 2026

Every time I reach out for support in creating specialised reports, the team has been quick, friendly and helpful. I would recommend this app for automating reporting.

Justmylook
United Kingdom
About 1 year using the app
Edited May 15, 2026

Easy to use!
Fast response time

American Safety
United States
6 months using the app
January 13, 2026

Incredible tool and customer support! They reply in a very timely manner and are thorough in their approach. They can support complex requests!

Dr. Diamond's Metacine
United States
About 1 year using the app
December 23, 2025

Better Reports is great! They provide additional reports that we need, and their support team is very responsive. Farnaz has been great to work with! Better Reports is a great addition.

Scarlet & Gold
United States
Almost 2 years using the app
December 18, 2025

the support staff is extremely helpful and is always willing to help create reports that we are looking for.

MOCO Boutique
United States
Almost 4 years using the app
December 10, 2025

Super helpful for setting up custom reports and quick to respond. Has saved me a lot of admin time!

Boh Runga
New Zealand
Almost 6 years using the app
December 8, 2025

Very helpful customer service and lots of variety in creating reports.

Le Parfumier
Canada
7 days using the app
December 2, 2025

Robust set of reports and they are very responsive if you need help.

Knots of Grace
United States
13 days using the app