Reviews (1,201)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

April 14, 2024

Excellent app and terrific support. When we had an issue with a report the team quickly resolved it.

INCHARGEx
Australia
5 months using the app
Edited December 2, 2025

Awesome customer service!!

This app an the people behind it are the best. Anytime I need assistance they are quick to respond and super helpful.

Jennifer Wiles Studio
United States
Over 2 years using the app
April 9, 2024

Best customer service ever. Fast. Responsive. Knowledagebale. What else could you ask for?

JOCKO FUEL WHOLESALE
United States
About 1 month using the app
April 8, 2024

Amazing capability, quick response from customer service helping to setup custom reports. Thank you!

Dig Vinyl
United Kingdom
3 months using the app
Edited September 9, 2024

It doesn't do EVERYTHING we would like it to do due to limitations Shopify puts on their access, however their support team is super helpful and has helped us improve many of our reports!

Spring Sweet
United States
Over 4 years using the app
March 27, 2024

This app is gold and support is nothing less than incredible!

They’ve helped me with custom reports that have made all the difference.

If you have another reporting app, uninstall it and only use this !!

Groomsaber
Hong Kong SAR
6 months using the app
Edited March 26, 2025

Better Reports continues to make my Shopify experience better! The ability to request custom reports is clutch. This is one of my two absolutely key apps.

Yarn Folk
United States
Over 1 year using the app
March 22, 2024

This App, has been the best and most positive experience in the last six months! The response time is amazing and the customer service I am so grateful for!

Mel's Home & Closet
United States
5 months using the app
March 19, 2024

Great reporting platform, the team at Better Reports are always willing to help with any further inquiries.

Faded
United Kingdom
21 days using the app
March 18, 2024

Both Keanna and Rishika were very helpful. They were able to create the exact report I needed in a very timely manner.

Leinie Lodge
United States
9 months using the app