Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

Edited December 19, 2019

Lots of insightful information to be found with Better Reports. Their customer service is fantastic and created several detailed and (to me quite complex) reports for me.

Replica Surfaces
United States
About 1 month using the app
November 10, 2020

So far so good. Customer service has been very quick and extremely helpful. I hope this will help get me the reports I need with accurate information that is easy to find.

Witchdoctors
United States
27 days using the app
July 18, 2023

Love how it's so flexibility that I can customise which data to include on the report. The support team response are quick and solve the concerns seamlessly. Love this app.

Seoul Recipe HK
Hong Kong SAR
Almost 3 years using the app
December 4, 2018

Very good app, easy to use and with lots of possibilities for making customised and/or automated reports. I contacted support once and my problem was solved within one day.

helen b
Belgium
2 months using the app
August 19, 2021

I haven't used it much, but it's worked well for my needs. I needed to know my sales by country and some other breakdowns. It's laid out pretty simply and easy to figure out

Suniela Beach
Canada
About 1 month using the app
March 14, 2021

We LOVE this app!! it is sooo useful and the support is AMAZING!! Thank you for enabling us to have all the answers to our crazy hectic store and orders at our finger tips :)

Bonjour Bakehouse
United States
About 2 years using the app
September 13, 2022

We use Better Reports nearly daily. The interface could probably be a bit more user friendly, but I'm really pleased with the speed of reports and excellent customer service!

ROAD iD
United States
Over 3 years using the app
August 2, 2019

Amazing. It would take me a lot more time and money to replicate what Better Reports has done for me out of the box. Plus their complimentary custom reports are OUTSTANDING.

Yardbird Outside
United States
18 days using the app
April 6, 2021

Great platform and amazing customer service. The help function is always replied to promptly and efficiently. Cannot recommend enough. Any form of report is possible it seems.

Fiole
United Kingdom
5 months using the app
January 17, 2023

I always use Better Reports at the end of the year when it is tax time. Their reports are very detailed! I believe it is a little pricey, depending what Shopify plan you have,

Makarla
United States
About 1 year using the app