Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

August 19, 2020

Quick response, solving a long standing reporting issue unique to my business model associated with the Zapiet app we use! Awesome! Now to solve the pdf export orientation and it'll be perfect!

UMINONO
Australia
1 day using the app
February 22, 2023

Join for the detailed reporting you won't find anywhere else. Stay for the world-class A+ support.

BetterReports has been a lifesaver to our medium sized brand and has been more-than worth it.

Stryx
United States
11 months using the app
September 10, 2019

Top app. It let's us do so many different things and used across multiple departments in the business. The support team are also great and always eager to provide solutions. Definitely recommend.

Ultra Football
Australia
28 days using the app
October 28, 2020

I used this app to help streamline my ability to track orders. The customer service has been absolutely phenomenal. Extremely helpful and quick to respond. Highly recommend checking out this app.

Giant Lifting
United States
About 21 hours using the app
November 3, 2020

When I was waiting to receive new inventory I hates sending potential buyers away with a "Sold Out" message. But this app helped give an alternate action people could take to keep them connected.

Self Made Reallionaire
United States
About 1 month using the app
November 14, 2018

Great app that allows us to get more actionable information from our Shopify data. I emailed Clement for a custom report and he had it back to me in no time! Exceptional service. Highly recommended.

Lilac Festival
Canada
About 1 month using the app
October 9, 2020

I used this app to provide additional Inventory, Sales and Cost of goods sold information. I have also used it in the past to get more detail by location. The support is amazing - fast and accurate.

Fitness Hub Shop
United States
3 months using the app
May 28, 2021

We used this app to dive deeply into customer repeat shopping behavior. The team was incredibly helpful and fast with their support. The reports have provided invaluable insight for decision making.

Asutra
United States
9 days using the app
Edited November 4, 2020

I've used Better Reports for two years. They've been responsive to my questions concerning adding Shopify data elements such as PayPal transaction IDs to their report. I highly recommend this report.

ProGrade-Digital
United States
Over 1 year using the app
Edited February 9, 2021

Used it enough to get a good overview and experience with support. Very useful app and does what it advertises. Very customizable. And if you need more customization, support is fast and very helpful!

Threshold Store
Norway
6 days using the app