Reviews (1,200)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, flexible reporting tool that far exceeds native Shopify analytics, with access to nearly every data point and multi-store data. It’s widely used for manufacturing planning, finance, accounting, and detailed data analysis, saving hours weekly via custom and scheduled email reports. Many highlight an intuitive interface and exceptional, fast support that builds tailored reports, calling it reliable and worth every penny.

January 20, 2022

I love the app and the customer service provided with timely responses! Shout out to Claudia who helped with taxes today!

Ziglar, Inc
United States
12 months using the app
September 24, 2019

Works great. Helpful staff that customize and tailor reports to your liking. Much better then the useless stock shopify reports.

Little & Loop
Norway
About 1 month using the app
September 4, 2020

Great app. Finally I can get accurate data from a reporting app. Would be great if there were some report building tutorials available.

Bee Arty
Australia
About 2 months using the app
November 2, 2017

Awesome app that allows you to dive deeper in to your sales data! Customer service is fast and always willing to help/answer any questions.

Alice Wonder
United States
2 days using the app
Edited October 26, 2023

The app helps us to grow with using data better. Also the customer service is great, they helped us a lot. If we need a special report, they always create new one what we need.

Kryptonite Character Store
United States
Over 4 years using the app
October 14, 2017

Dev was very responsive and created two custom reports for me in the first days of my trial. The app really helps fill a gap in Shopify’s basic plan where reports are largely withheld.

Suva Lapidary
United States
4 days using the app
September 24, 2019

This is by far my top rated app in our Shopify store. Not only is it super easy to use right out of the box, the staff are extremely helpful when you occasionally can't figure something out or need extra help. A++

Fair Indigo
United States
7 months using the app
May 11, 2021

We have had a great experience with Better Reports when we switched our POS over to Shopify they were a huge help in setting up our automated reports. I would highly recommend to anyone looking for more detailed reporting.

AREO
United States
About 1 month using the app
May 21, 2021

Awesome product. EVEN BETTER SERVICE. Best service I've had from a Shopify yet. Can't say enough good things - they have really smart people at the helm, not just randos they hired off the street to read a script. Thank you!!

Skinny Mixes
United States
Over 1 year using the app
May 14, 2021

Helps you really harness the power of the data your store holds, a huge improvement on the standard analytics/reports from Shopify. The customer service is excellent and they helped us create a number of custom reports. Highly recommended. The only app that has ever made me want to go and review it!

Manuka Doctor
United Kingdom
9 days using the app