Reviews (73)
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The feed is not working. I contacted technical support regularly, twice a week. Answer - send screenshots, then wait a couple of days. And so for a month.
I use this app for my Bing ads and let me tell you, they are a true game changer. Their customer support team is super responsive and will help you with any issues that you may have. I currently own 4 stores and I use this app for all my stores. Great app. Great team!
THE FEED DID NOT WORK and NOW DEVELOPER IS HARASSING ME for leaving a 2 sentance feedback. This is how I FINALLY got Bing shopping ads to work: Asked Shopify for my sitemap, which is your primary site.com/sitemap.xml. In Bing Merchant Center, CREATE a new Catalog for EACH of the http's listed on your site map. Within 24 hours all your products show up. Then, at your dashboard, Create an Ad Campaign from the Catalogs. Ie: All products, or you can start with all products and use the filter for only certain products from the all products catalog). Make sure all your products are listed using Google product ID (= Google product type available by googling it) Why pay this rude a^*#% when you will have to do it yourself anyway? EVERY Shopify store has it's own feed! Bing will walk you through it if you need help. THIS FEED is a FRUSTRATING WASTE OF YOUR TIME!!!
Arit's reply below shows his IGNORANCE of Bing, which explains why he was of NO help. My direction above is the only way you will get a Bing Shopping Campaign. If you have 3 weeks to waste, go ahead and use this app. Just be sure to cancel it before he starts charging you!
----------- First Update
We have no intention to harass anybody... I just had to put your First Review...
Also, the sitemap thing you are mentioning here is, not a Shopping Feed at all... It is a sitemap for "Webmasters" or "Search Console" submission for organic results.
I have an equal right to counter the falsehood and safeguard other merchants from getting misguided.
-------- Our First Response to merchant's 4th Update in the review...
As per your first review, you had appreciated the quick response. We had sent you a help doc URL of Bing. (screenshot attached on this URL - https://goo.gl/LgGfxX)
We had to send you a URL because you were not comfortable using Skype or any other similar service to talk to us and let you assist to resolve the setup issues.
We normally send it to all the merchants as the first step in this kind of situation considering merchants may not be aware of the actual process. Then you never mentioned that I have already read it, had you replied to our suggestion, we would have gone further to assist you made sure the issue is fixed. But, you chose to write a review of the app.
Great support. I've been very pleased with support and the app. Would use it again. Thanks for you help.
Bing Shopping Feed works as it should
Working well so far. Highly recommend!
Good app. Delivers on what is promised.
Great app easy to use
http://kernowfurniture.co.uk
Does the job helping us sell handmade gifts in Australia!
Excellent app and Amit is very helpful and quick to respond to any questions.
