Reviews (21)
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A free social login that’s very easy to setup! Chat support is also super helpful & responsive. Thank you!
Very useful, better structured than others I have tested. It works independently without needing to access Meta, Google, Apple, or other configurations to log in. I contacted support and they quickly resolved the issues I had.
Hi KO SAMUI TAILORS, thank you so much for your kind words. We’re glad to hear bitLogin is working smoothly for you and that you find it easier than other options. It’s great to know our support team could help quickly as well. Your feedback means a lot and encourages us to keep improving 😊
I paid to use the standard plan but it didn't update, it was deducted from the invoice but I don't have access to the plan, and no one helps me on WhatsApp or anywhere, incompetent company
We are sorry to hear about this experience, Shop Mundo Digital. Billing and plan access issues are understandably frustrating, especially when they interrupt your work.
Our team has already reviewed this case and has been trying to reach you to help resolve the plan update and clarify the invoice deduction. We have been reaching out to assist, but have not heard back so far. This is not the experience we aim to provide, and situations like this are handled with priority once we are able to connect directly.
Plan access updates can sometimes be delayed due to platform synchronization, but our support team is fully equipped to fix this and ensure everything is aligned correctly. We remain ready to assist and are committed to resolving this fairly and transparently as soon as we are in touch.
This is exactly what we needed! The setup was straight forward for all of the services.
Thank you, Dermeleve®. We’re glad to hear that bitLogin was exactly what you were looking for and that the setup across services was straightforward. We look forward to continuing to support your business with seamless login solutions.
I contacted your side via WhatsApp but haven't received a response yet. Could you provide me with another method of contact?
Hi, thank you so much for your review 😊
We apologize if you haven't received a response from us yet. Please contact us again by providing your store name or your Shopify store URL. We will prioritize your request immediately.
You can reach us via WhatsApp or email at team@bitbybit.studio.
Have a wonderful day! Thank you.
Great app with continuous improvements, including new features like OTP login. The customer service is also excellent
Thank you for using bitLogin😊 We’re glad to hear you’re enjoying the app and the OTP login feature. We appreciate your feedback and feel free to reach out anytime if you need help! :)
This is a super easy to use app. It meets all my needs and the support team is always there to help!
Thank you, San Saru. We’re pleased to know bitLogin has been easy to use and meets your needs. It’s also great to hear that our support team has been able to assist whenever needed. We’re excited to keep supporting your success with the app.
why can i use this app?
Hi OUPES, we're sorry for the inconvenience. Our team has already reached out to assist you. Please let us know how we can improve, we truly value your feedback :)
Its for the second/third time i am facing such isue where i got charged for the plan i havent even used bitspeed social login in any way not even a single customer sign in is done coz they don't even support customer account 2.0 but they added one month charge on my bill this frustrating and unprofessional at the same time.
please be aware while installing the app.
Thank you for sharing your feedback, Zevar. We are sorry for the frustration this situation caused and understand how concerning billing issues can be.
Our team has already reached out to you multiple times to explain the charge and to help review your account in detail. We are committed to resolving this transparently and fairly, especially when expectations do not align with technical limitations or plan status.
Billing is system generated based on installation and active plan status, not on sign in volume. However, when there is confusion, our support team always steps in to review and assist on a case by case basis.
We take concerns like this seriously and encourage anyone with similar questions to contact our support team directly, as these matters are handled by real people and addressed responsibly.
Can you tell me step by step on how to install it to my webpage ? I would really appreciate it, send me an email xbryansilvax@gmail.com
Thank you for the review! I have emailed you the instructions, please kindly check it out :))
