Bizrate Customer Feedback

Bizrate Customer Feedback

Priser
Gratis
Betyg
5,0 (16)

Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights.

Bizrate Insights helps you improve your shopping experience from discovery through fulfillment. Collect feedback, verified reviews, NPS, and satisfaction data from real shoppers to understand why customers buy or bounce. Our VitalSigns dashboard and expert insights help you spot friction points, improve the customer experience, and turn feedback into action. And our AI-powered tools bring clarity to open-ended customer comments, making it even easier to find actionable insights.

Bizrate Insights helps you improve your shopping experience from discovery through fulfillment. Collect feedback, verified reviews, NPS, and satisfaction data from real shoppers to understand why customers buy or bounce. Our VitalSigns dashboard and expert insights help you spot friction points, improve the customer experience, and turn feedback into action. And our AI-powered tools bring clarity to open-ended customer comments, making it even easier to find actionable insights. mer
  • Full journey surveys: Why shoppers buy, what stopped them, & how they found you
  • Verified reviews & ratings: Collect feedback & syndicate to Google, Yahoo & Bing
  • NPS, CSAT & CX trends: Track satisfaction, loyalty, issues, and wins
  • Unlimited surveys & invitations: Gather more feedback without response caps
  • AI-Powered Tools: Easily spot trending issues & themes in comments & verbatims

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Språk

engelska

Denna app finns inte översatt till svenska

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Recensioner (16)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
28 september 2026

We have used Bizrate for several years and the feedback we receive from customers has been invaluable. We regularly monitor the results, and it's proven to be a key part of making sure we are delivering the best possible service to our customers. We also get value from the business reviews conducted by the Bizrate team. It's a great way to summarize and highlight an ongoing issue that would have been difficult to figure out on our own.

Lone Star Western Decor
USA
6 månader användning av appen
28 augusti 2026

Bizrate has been an invaluable partner in helping us identify areas where we can improve the checkout experience for our customers. We also greatly appreciate being recognized with the Platinum Circle of Excellence Award, which we believe is in part a reflection of the valuable post-purchase feedback we receive through Bizrate.

We would also like to give a special shout-out to our account manager, Myranda. She is personable, efficient, responsive, and always on point with her follow-ups. She truly makes our experience with Bizrate a pleasure, and we are so grateful to have her as our account manager.

Thank you, Myranda, for all that you do!

Rabbit Air
USA
30 dagar användning av appen
25 augusti 2026

Michele helped me with my onboarding, she's amazing to work with. Their app made it extremely easy to setup. We have already had a couple reviews, as a business owner it's important to know where the pain points of your website are and Bizrate makes knowing whats lacking transparent. I highly recommend it.

Winks Design Studio,LLC
USA
6 dagar användning av appen

Support

Appsupport tillhandahålls av Bizrate Insights.

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

Utvecklare

Bizrate Insights

225 High Ridge Road, East Building, Stamford, CT, 06905, US

Lansering

21 november 2023

Dataåtkomst

Appen behöver tillgång till följande data för att kunna fungera med din butik. Läs mer om anledningen till detta i utvecklarens integritetspolicy .

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Känsliga uppgifter, enhets- och aktivitetsuppgifter

  • Känsliga uppgifter

    E-postadress, fysisk adress

  • Enhets- och aktivitetsuppgifter

    Geolokalisering, IP-adress, webbläsare och operativsystem

Visa personal- och medarbetaruppgifter:

Butiksägare

  • Butiksägare

    Namn, e-postadress, telefonnummer, fysisk adress

Visa och redigera butiksuppgifter:

Kunder, produkter, ordrar, Webbshop

  • Visa kunder

    Kunduppgifter

  • Visa produkter

    Produkter, produktserier

  • Visa ordrar

    All orderhistorik för de senaste 60 dagarna

  • Redigera webbshop

    Skripttaggar för webbshop

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