Reviews (102)
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Every one at Blanka has been amazing. I started this venture alone and with the very basics. I am now a few steps away from opening my own cosmetics beauty supply store.
For the past three years, our collaboration with Blanka has been nothing short of transformative. In an industry where reliability, speed, and brand alignment make or break the customer experience, Blanka has consistently delivered above and beyond.
What started as a simple supplier relationship quickly evolved into a true growth partnership. Their platform is intuitive, their product quality is consistently impressive, and their fulfillment reliability has allowed us to scale without hesitation. But what truly sets Blanka apart is the people behind the platform—responsive, proactive, and genuinely invested in our success.
Blanka has empowered us to launch products faster, maintain tighter brand control, and deliver a premium experience to our customers. Every update, every improvement, every support interaction reinforces the same truth: they care about helping brands win.
Three years in, we’re not just satisfied—we’re energized. Blanka has become a foundational part of our operations, our product strategy, and our ability to grow with confidence. If you’re looking for a partner who shows up, follows through, and elevates your brand at every step, Blanka is exactly that.
We’re overjoyed by your 5-star rating! Your support inspires us to keep improving and creating tools that help your brand succeed.We look forward to more years of success with your brand!
The app is easy to navigate and to connect products to shopify. Up until now, my experience as been very positive, especially with the customer service system where I have been able to directly communicate with John from Blanka to fix any issues or questions.
Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to navigate, especially when connecting products to Shopify. It's wonderful to know that your overall experience has been positive, and we're thrilled that our customer service has been instrumental in addressing any issues or questions. If you ever need further assistance or have more questions, feel free to reach out. We appreciate your support!
Abigail was amazing. Abigail greeted me with kindness and addressed my issue right away. It didn't take long before I was up and running. A little confusion on my part became clarity after she helped me. I am very thankful. Especially as a new customer.
Hello @Reiland Beauty Products, LLC
Thank you so much for the glowing review! We are so happy to hear about your experience. Abigail will be very grateful!
It was a pleasure helping you find clarity, and we’re thrilled to have you as part of the community. Welcome to the family—we can’t wait to see your brand grow! - The Blanka Team
Great customer support and quick reply times, super easy to use!!
Exceptional service.Very helpful team.
Thank you for choosing Blanka! We're glad to hear you've had an exceptional experience. The team is always here to support you whenever you need it.
John!! Is Awesosme!! Love Working With Him!!
We also love working with you. Thank you for being amazing! You already know we're always happy to help you so don't hesitate to reach back to us anytime.
perfect. Becky is extremely helpful. I definitely recommend this app. Working with them is a pleasure
Working with you has been a pleasure as well! We consider ourselves an extension of your team, so anytime you need support, we are here to help build your brand. As always, you can reach us at hello@blankabrand.com
Bonne application. Il faudrait un peu plus de produits. Le support est très réactif, good job BECK :)
Thank you for your feedback! We agree, Beck is the best :)
We are working hard to continue to add new products to the platform. We can't wait for you to see what's coming in 2023!
As always, if you need support with anything we are here for you at hello@blakabrand.com
Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck.
Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation.
Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense.
Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund!
============================
EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution):
Andie from Blanka
4:52 PM (1 hour ago)
to me
How are you doing?
After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can.
The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services.
Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions
Regards,
Hi @DermaCrest LLC, We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how critical timely fulfillment is for your business and regret the impact this situation has had on your orders and inventory.
Please know that our management team is actively handling this matter, and we appreciate your patience as we work to resolve this issue. - BLANKA Team
