BLOY Loyalty Points & Rewards

Migrated to BLOY from another loyalty platform and couldn't be happier. The support team was outstanding during the entire onboarding process - they helped us import all our existing points, answered every question promptly, and solved any technical issues in real-time. Rarely have we experienced such attentive customer service.

The value proposition is incredible. The free plan includes all essential features (points, VIP tiers, referrals, integrations) that other platforms charge hundreds of dollars for monthly. For small businesses, this is a game-changer.
The app works flawlessly, integrates perfectly with our theme, and customers find it simple to use. Highly recommended for anyone looking for a solid loyalty program without breaking the bank!

Can't believe there is such a quick and responsive response.
I'm still learning the app but the service is above and beyond expectations.

Super application !

C'est super de pouvoir créer un système de fidélisation complet et ce sans frais ou forfait supplémentaire à ajouter pour certaines options.
Les options sont complètes et similaires à toutes les autres app, le service client est très réactif et sait apporter des réponses et des solutions pertinentes aux questions que vous vous posez ou encore aux problèmes que vous rencontrez.

Voici quelques pistes sur lesquelles je pense que les choses peuvent être améliorées :

- pouvoir enregistrer dès le départ les couleurs de marque dans les réglages pour ne pas avoir à remarquer les références à chaque fois. Peut-être qu'elles pourraient nous être directement proposées à chaque fois que nous avons la possibilités de personnaliser un bloc !

- Pouvoir moduler l'ordre des offres "gagner des points" / "échanger des points", que ce soit sur l'interface "programme de récompense" ou sur la modification du thème shopify ensuite. Car actuellement si je veux par exemple repasser "nous suivre sur instagram" en tête de liste je dois supprimer toute ma liste et les réécrire (configurer) un par un dans l'ordre souhaité !! C'est très fastidieux..

- Avoir plus de possibilité de mise en page sur le page de compte fidélité créé serait un plus également.

Mais honnêtement pour une application gratuite et toutes les options déjà proposé : c'est du détail !

Je complèterais mon avis si d'autres suggestions me viennent en tête, merci pour votre travail !

This app is incredibly easy to use and very well designed. The customer support is outstanding — every question or issue I’ve had was handled quickly and thoroughly. The membership system is clear, flexible, and easy for both merchants and customers to understand. Honestly, it’s hard to believe such a powerful and well-supported app is available for free. Highly recommended!

The customer service staff were very considerate.
Any problems were handled quite quickly.

Fácil de activar, muy completa. El equipo de soporte me ayudó a ajustar parámetros y probar la app. 5*.

Excellente application avec beaucoup de support en ligne dans la langue de votre choix. Service très efficace et courtois. C'est une application fiable et très efficace. Merci de votre support en ligne excellent. Je recommande

I honestly don't even know where to start. First of all: my review might sound like it was paid for – but I promise, I'm simply genuinely thrilled.

The onboarding process with BLOY was very intuitive right from the beginning. Still, I had a few specific requests during setup and contacted support. Lucy helped me immediately and made everything happen quickly and easily.

Since my online store is completely in German, I had quite a bit of work translating everything into our store’s style. To my surprise, it was super easy: I just went through every widget one by one and customized them. That's when I realized – BLOY has really thought of everything:

How customers can earn and redeem points

Beautifully customizable email templates

Widgets showing how many points a customer will earn for a product

Redemption options in the cart

Tons of options to personalize texts, colors, and even images

And even a fully customizable loyalty page!

For setting up the loyalty page, I contacted support again. This time, Eric helped me – and he was incredibly patient! He adjusted the position of my floating widget on mobile exactly how I wanted it and installed the entire loyalty page for me, so all I had to do was customize the text afterward.

What can I say, folks? I'm really excited for the future collaboration.
If you continue working with such attention to detail and this kind of amazing kindness, I honestly can’t think of a single reason why anyone wouldn't want to install BLOY.

Everything looks amazing and is so thoughtfully designed that I can hardly believe it. I'm really looking forward to continuing this journey with you guys. Thank you for your fantastic work!

The App does it's job well and the support team is responsive and helpfull. It's a great app to implement a customer loyalty program.
Slightly more personalization options would be great but for a free of charge app it does a terrif job.

I downloaded this app after two days of trying and testing many many loyalty/rewards apps, and I must say, out of all of them, BLOY is by far the best one! It's such a well-thought-out and user-friendly tool. It's not complicated to use, and I love how easy it is to customize a field or a feature.
Edit: thank you so much Chloe, for your help!